Britannic About Us
Britannic Technologies are an award winning specialist in IP communications,
systems integration and applications development with over 25 years worth
of experience. Our core offerings are segmented into IP Telephony (VoIP)
and Contact Centres, Voice and Data Networking and Software Applications
(such as CRM). These are all supported with comprehensive and professionally
managed SLA's (service level agreements).
Our "Holistic" approach
to technology enables us to work with our customers and world leading partners
to maximise investment in ICT.
Our mission is to work in partnership with
our customers, ensuring that our technology and services accurately support
their business requirements, internal communications and customer expectations.
Our approach will enable customers to profit from integrated communication
technology - maximising efficiency, achieving substantial cost savings
and planning for the future with confidence.
Britannic were founded in
1984 and from the offset established an enviable reputation within the
market for delivering high quality telecommunications solutions and services
complimented with their ability to innovate within the market.
Throughout this time Britannic have developed their position within the fast moving and evolving telecom's market place by partnering with world leading manufacturers and service provides to deliver a best of breed solution to organisations throughout the UK, complimented with our total commitment to customer care and integration capabilities.
Following the acquisition of a software development house in 2000 Britannic began to realise the many benefits of being able to support the emergence of voice, data and video convergence.
Britannic Telecom became Britannic Technologies in 2003 in reflection of our ability to deliver much more than the traditional view of a telecom's supplier.
Today Britannic Technologies are one of the largest and most established independent communications companies in the UK, providing both national and international solutions. We specialise in IP Communications and Networking, Systems and CT (Computer Telephony) Integration and Applications Development.
Our Headquarters are based in Guildford, Surrey (UK) and we directly support
in excess of 1,400 organisations in a wide range of areas across the public
and private sector and have customers such as the BBC, Trailfinders, CitySprint,
Baker Tilly to name but a few.
We are focused on providing our customers with quality products and services
that support and enhance their business requirements - with a structured
development path for the future. Our approach enables our customers to
rationalise their suppliers and service providers with a partner who is
has the technical and commercial expertise and desire to take ownership
on behalf of our customers.
Since our inception in 1984 we have focused on working with our customers in 'partnership' with the specific aim of adding 'real value' to their business operations through effective utilisation of technology - complemented by a total commitment to customer care. We believe it is this philosophy that has enabled our continued success and strong customer relationships - many of which span more than 15 years.
We are committed to keeping pace with the evolving market place and continuously improving the products and services we offer our customers. Britannic has implemented BS EN ISO 9001 as the model for its Quality Management System - which provides the framework to monitor our development and support our highly customer focused approach to business.
We are also PASA approved as a selected supplier to the National Health Service.
Britannic have a vision to succeed through partnership with their customers,
suppliers and staff - exceeding expectations - and to meet future market
requirements through innovation and development, which has helped us win
many industry awards.