About Mitel
Mitel delivers the full value of IP Communications through networked business
solutions that help customers achieve success through business process
integration, enhanced employee productivity, increased customer loyalty
and helping to generate new revenue streams.
They design, market and sell communications solutions to enterprises and
organizations ranging from large multi-nationals to small businesses. The
portfolio of applications, call processing solutions and intuitive desktop
devices are highly scalable, secure, easily managed and optimized to meet
the complete communications needs of their customers.
Mitel deliver IP Communications solutions that provide business benefits
to customers with a focus on the user experience, ensuring that solutions
are easy to deploy, manage and use. Mitel users enjoy solutions that are
scalable, flexible, secure and aligned with their business systems architectures,
whether distributed or centralized.
Mitel IP platforms are designed to act as both pure IP-based communications solutions and as gateways that facilitate interoperability with a customer’s existing voice infrastructure and legacy devices regardless of manufacturer. In the migration of existing customer base from legacy telephony systems to IP-based systems, Mitel have experienced significant growth in the sales of IP Communications solutions. They have also been successful in converting competitors’ legacy installed base to IP-based systems as well as deploying systems in “greenfield” opportunities.
Leveraging over 30 years of expertise in deploying enterprise communications, Mitel are now an IP Communications product company that focuses on differentiating itself from competitors through the creation and deployment of customer specific vertical and horizontal applications. By providing the necessary tools and interfaces, they are able to deeply integrate enterprise communications into business processes creating new efficiency and productivity benefits. Their mission is to deliver highly intuitive, sophisticated, yet simple to use, solutions that not only match the needs of a modern business but reflect the specific needs of the end user.
Approximately 20 million users in over 90 countries today enjoy the experience
of a Mitel communications environment. Their IP Communications environment
is growing by over one million ports annually. Mitel is recognized as
a major player in the deployment of IP Communications solutions.
About Mitel & Britannic
Britannic Technologies were amongst the first accredited Mitel 3300
solution providers. From the offset we were awarded and have retained
the highly prestigious Platinum Solution provider status – the highest
level of accreditation possible within Mitel’s global Solution Provider
Program.
The Mitel Solution Provider Program is a 100% skills-based program. It is designed to ensure that end-user customers are assured of high quality service and support and that we are able to provide the highest levels of customer satisfaction.
Accreditation at each level is based upon technical and commercial skill-set, particularly in the area of networked business solutions. Each program level carries its own set of solution provider accreditation requirements and receives differing levels of support from Mitel.
The Mitel Solution Provider Program is designed to ensure that Mitel end customers, wherever they are in the world, are serviced professionally and that they receive a consistent level of skilled support from an accredited Solution Provider.
As a result of our in-depth knowledge and capabilities of Mitel’s core technology, coupled with our world leading integration skills we are ideally placed to help our customers achieve real business benefit through best practice advice, configuration and systems integration / applications development.
Britannic Technologies have a suite of products and services that are specifically focused on adding value to the offerings from Mitel and supporting the move towards joined up working and systems integration.
Mitel Platforms
- 3300
Mitel handsets
Mitel Conference and Collaboration
Mitel Contact Centres
Mitel Mobile Twinning
Mitel Teleworker
Mitel Call Center Center Enterprise
Mitel Voice Messaging
Mitel Management
Mitel Case Studies
all Britannic 0845 056 2000 for more information or to arrange a no
obligation review, or email us enquiries@btlnet.co.uk .