Avaya Communication Manager - Overview
Communication Manager is designed as an open, scalable and highly reliable telephony solution that effectively scales from under 100 users to as many as 36,000 on a single system and to more than one million users on a single network.
Communication Manager is the foundation for building complete enterprise communication networks.
Designed to run on a variety of Media Servers, Communication Manager provides centralised call control for a resilient, distributed network of media gateways and a wide range of analogue, digital and IP-based communication devices.
As the core telephony software for Avaya MultiVantage Communication Applications, it gives enterprises the flexibility to introduce advanced IP telephony solutions as needed while leveraging their existing infrastructure investments.
Benefits
Business Continuity & Reliability
- Through the deployment of duplicated Servers, Interfaces & Network
links, remote and networked branch offices can remain operational should
the network become unavailable. It is for this very reason, combined
with the fact that Communication Manager runs on LINUX that 99.999% reliability
can be achieved.
Performance
- Features and applications including IP Softphone and IP Agent can be
deployed across organisations thanks to centralised call processing and
administration, bringing the power of Communication Manager to local
and remote workers alike.
Investment Protection
- Customers can enjoy piece of mind that the solution they invest in
today, will be continually enhanced and improved by Avaya to meet the
demands of tomorrow.
Scalability
- A range of media servers and gateways address the requirements for
many different types and sizes of customers. This provides a solution
that will grow with any business.
Security
- Customers can have confidence that ALL Communication Manager traffic
remains private and safe from hackers, as signalling between the Communication
Manager Media Server and other devices is encrypted.
Workforce Productivity
- A range of mobility features allow remote and mobile users to communicate
as if they were at their desk no matter where they are.