Avaya ACM - Teleworkers
IP Telephony has broken down traditional distance barriers, extending advanced
capabilities and Intelligent Communications to any user, anywhere in the
world. Wireless voice and data communications have removed the need for
a wired connection. At the centre of IP telephony and wireless communications
is mobility and remote access – the freedom of business systems being accessible,
regardless of location.
For example, with Avaya IP Softphone, a teleworker can receive and make
calls at their home or remote location. They can access communications
features they enjoy in the office such as call transfer, abbreviated dialing,
conference and hold. Similarly, with Avaya Extension to Cellular and Avaya
Mobile for Series 60, travelling workers or "road warriors" can
have calls routed to their mobile phone and perform similar functions.
With Avaya IP Telephony, a company can choose the path that is most appropriate
for them to deploy mobility solutions, one that minimise's technical disruption
and preserves existing investments in wiring and phones. A mobility server
can be added to an existing PBX or the PBX can be IP enabled and gradually
expand its new capabilities throughout the enterprise
Avaya ip Office
Business Benefits
- Improve Management Visibility & Control
- Support Business Continuity
- Enable New Ways of Working
- Improve Customer Service