Avaya - ACM

Business Benefits

• Improve Management Visibility & Control
• Reduce Costs
• Enable New Ways of Working
• Improve Customer Service

ACM Brochure

Avaya ACM - Video Conferencing

The Avaya Video Telephony Solution integrates top quality video conferencing capability from Polycom into Avaya IP Telephony. The solution provides both point-to-point and multipoint capability. By leveraging the presence and instant messaging capabilities of Avaya IP Softphone, it gives users improved collaboration capability for real-time decision making.

 The Video Telephony Solution includes complete integration with Avaya Communication Manager, which functions a converged gatekeeper for voice and video networks, enabling simplified registration, authentication and control. The easy to use Avaya telephony features including hold, transfer, forward and coverage are extended to the video call.  Now, one-click conferencing between the Avaya IP Softphone and Polycom VSX systems provide built-in 4-person meetings.

Business Benefits

• Enterprises can adopt a single IP infrastructure that integrates voice and video applications, making video easier to manage across a distributed enterprise and lowering Total Cost of Ownership (TCO).
  
  
• Enterprises can take advantage of common signalling, standardised dial plan, shared directories and common authentication and authorisation procedures for voice and video.
  
  
• Enterprises can leverage Avaya IP Telephony investments while introducing new, best-of-breed video capabilities.
  

The solution gives users convenient and simple access to a voice and video solution that is effective for small groups as well as large distributed organisations.

Features

•  Avaya Communication Manager Integration
  
•  Multipoint Video Capability
  
•  Telephony Features Extended to Video
  
•  USB Web Cam Support