Speech Enabled Applications
Unified Communications Centre (UCC) Speech Access
UCC customers can use any telephone and via speech commands gain access to calling and conferencing capabilities; voice, fax and email messages; enterprise directories and databases for contacts; and productivity tools such as calendars, contacts and tasks lists.
They can set personal contact rules to make more efficient use of their time - all via speech commands from any telephone.
UCC helps users respond to customers faster and with higher quality,
stay connected to enterprise associates, make better, faster decisions,
and build a competitive advantage through superior customer service
and increased productivity. Avaya Unified Communication Center (UCC)
provides mobile, collaborative and management associates with a unified
interface to their most important information and communications tools
and enables them to turn downtime into productive time.