Britannic have developed a directory tool called BriDIRECTORY which is integrated with the Mitel 3300 IP system, enabling your business to benefit from insight into presence and availability and at the same time unify your various communication methods in one easy to use interface.

BriDIRECTORY is integrated with your telephony and email system. This integration allows you to view the current status of the other users of the system using colour coded icons, indicating whether employees are currently logged in and available, on a call or have been away from their workstation for any length of time.

Furthermore, should you receive an incoming call, BriDIRECTORY (using CTI) will discreetly screen pop the name, company and number of the person calling you, giving your customers the professional service they desire. In addition you can handle calls from your screen, with dial, redial, answer, hold, transfer, hang up, conference, call back and voicemail retrieval all possible through BriDIRECTORY.

This powerful desktop interface is a single, unified solution that places and answers all phone calls. A highly sophisticated communications tool, Your Assistant is feature rich with secure instant messaging, presence and availability and much more including audio conferencing, video conferencing and full data collaboration modules purchased in convenient packages and bundles.

Mitel Your Assistant Softphone Module
Mobile staff and teleworkers can enjoy the same intuitive communications management from a remote PC or laptop by using an embedded software-based IP telephone (Softphone) available with Mitel Your Assistant Softphone.

Mitel Your Assistant Video / Data Collaboration Module
The Mitel Your Assistant Video / Data collaboration module with USB web cam video brings distributed and integrated enterprise collaboration and softphone voice capability to a whole new level. Now, with full presence, availability, video communication and data collaboration, real-time communications are available from the office, the home or the remote mobile location of choice, all in a secure environment and without the encumbrance of hosted, expensive, by-the-minute charges.

Mitel Your Assistant Lite and Your Assistant Lite Softphone
Your Assistant Lite is a low cost version of Your Assistant offering a subset of Your Assistant functionality, including PC-based call logging, screen pops for incoming calls, Microsoft® Outlook® integration and more. Mobile users have the option to upgrade to the Your Assistant Lite Softphone offering a very cost effective solution for today's mobile worker.

Audio Conferencing

Mitel Quick Conference
Mitel Quick Conference provides a simple, flexible and scalable audio conferencing solution for small, medium or large-sized businesses. Quick Conference is the perfect solution for connecting people together quickly to solve a business problem, manage a sales team or organise a project meeting. The solution scales up to 200 ports.

IGC Audio Conferencing
Intuitive IP based audio conferencing for ad hoc or fixed conferencing that delivers advanced features and functionality in conference bridge solutions ranging from 16 to 60 port variations.

Mitel 5310 IP Conference Unit
Full duplex IP audio conference unit features exclusive acoustic beam forming technology to eliminate ambient room noise and sidebar conversations.

Video Conferencing

Mitel Voice First Application
The Mitel Voice First Application is a unique video conferencing solution available from Mitel.
Voice First enables a user to establish a voice call with a colleague and then to add video simply by pressing a button on their IP telephone.

Mitel Voice First
The Mitel Voice First Application is simply the easiest to use video conferencing solution on the market today.
Mitel Voice First integrates VCON’s advanced video conferencing technology known as the Media Exchange Manager (MXM) with the Mitel 3300 IP Communications Platform (ICP).
Mitel Voice First operates across the enterprise, whether at the desktop or conference room. Enabled through the power of the 3300 (ICP), Mitel Voice First allows customers to leverage their existing enterprise network to deliver powerful multimedia conferencing solutions. Mitel Voice First also supports industry standards like H.323.

Mitel Voice First supports the latest range of HD endpoints and MXM 4.x software from VCON.