Article
taken from Housing Technology Issue 24, November 2011.
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read the latest edition of Housing Technology magazine.
© 2011 The Intelligent Business Company, publisher of Housing
Technology magazine
Tuesday 22 November 2011 -
Britannic Technologies, a long-standing Mitel Premier Partner has
just been awarded the accolade of Housing Specialist in recognition
of the comprehensive integrated telephony solutions they have been
supplying into the housing sector for over ten years.
Britannic Technologies deliver value for money through telephony
and ICT, helping housing associations to achieve their key
objectives. Britannic Technologies has developed strategic
partnerships with a wide range of Housing Associations to help
create business enabling, resilient telephony platforms to support
both current and future business needs. Britannic has worked hand
in hand with Family Mosaic, among others to develop a strategy that
will set the organisation apart from other housing associations.
According to Saul Stevens, IT Director of Family Mosaic, "we
now have a clear technology road map with a well-defined migration
path and options to make our telephony technology work harder for
us."
"Britannic's approach to working with Family Mosaic is
illustrative of their comprehensive understanding of our sector and
their ability to really help organisations align technology with
business goals" Saul Stevens, Family Mosaic.
Wakefield District Housing have recently started using the
services of Britannic Technologies. This comment from Eric
Backhouse is indicative of the service they receive.
"Since transferring IP-Telephony support to Britannic they
have proved from day one that they are more than just a market
leading support organisation. It would be easy to say that we
are a partnership and that together we are delivering quality
telephony services to Wakefield and District Housing tenants and
employees. But that isn't the case; on top of being a support
provider, and partner, helping me reduce costs while still
improving services, they are the friend that we all need from
time-to-time. If we have a bit of a problem, or want a bit of
advice, Britannic have demonstrated that we 'just need to pick up
the phone and ask them', and that sort of support is
priceless."
If you would like to find out more about Britannic's housing
solutions please visit the Housing Section of this website.
Tags:Mitel