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Britannic Technologies
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Innovation that sets us apart

Our main driving force was to ensure that the IP system could deliver a fully integrated telephony interface to our practice management system. Britannic has the innovation to think up new ideas that set us apart.

Senior Project Analyst, Kingston Smith LLP  

Microsoft OCS (Office Communications Server)

Our managed unified communication services include the integration of Microsoft OCS. Microsoft OCS is an enterprise real-time communications server enabling ease of use when communicating within a business environment. It offers several communications options from existing Microsoft products such as Microsoft Outlook, including instant messaging, presence, file transfer, peer-to-peer and multiparty voice and video calling, ad hoc and structured conferences (audio, video and web) and PSTN connectivity.

Features of OCS

  • Communicate with colleagues with Instant Messaging (IM), helping speed up the decision making process and instant access to co-workers when needed.
  • Take part in a group chat via IM, giving you communication to colleagues regardless of their location.
  • Set an appropriate status, i.e. available, do not disturb, away, on a call, or leave a note as to your current presence and availability.
  • View colleagues presence and availability status, for quick access or save time trying to contact them by knowing their status.
  • Create a conference with co-workers anytime, this can either be a video or voice conferencing.
  • OCS allows application sharing and file transfers, helping speed up the decision making process.
  • Click to Dial capabilities, allows you to click a telephone number within your database, CRM system, email or document, to instantly call that number. This speeds up the calling process and reduces margin for error.

Learn more