Outlook Integration

We provide Outlook Integration as part of our managed service offering. Introducing integration into your Outlook software enhances and brings a whole host of new features that help improve productivity, enhance contact between co-workers and people on your contacts list and introduce new ways of working.

Features of integration within Outlook include viewing real time presence and availability of people within your contact list, being able to click to call numbers within an email or on your contact list. You can even receive voice mails as attachments on your emails, so you can access these regardless of location.

Integration within Outlook enables you to sync your contacts with your database or CRM system, being able to send emails straight from the database using Outlook, with any replies, registrations, unsubscribe etc, feeding back straight into your business database, updating the notes and automatically completing the appropriate information within the database.

A very useful tool within Outlook integration is the use of shared and restricted Calendars, this enable your business to have a view of colleagues movements and schedules, this can also be restricted for privacy reasons. Users are able to send meeting requests directly from their Outlook to groups or individuals, once a person accepts this is sync with their Outlook Calendar, with automatic reminders that are set for a specific time scale before the meeting.

Outlook is a vital tool for any business to communicate effectively, using integration adds significant value, to your business processes, improves contact-ability and is a great tool to organise your working schedule.

We provide Microsoft Outlook as a fully managed or hosted services through the 'Cloud', helping to unify your communications and give your business the competitive edge.