Britannic Technologies
  • Sales: 08448 666 100
  • Service: 0845 050 1010

Improved productivity

The NGN statistics have helped us recruit staff for our peak times. We have seen a big improvement in our call centre with approximately 85% of calls now handled within 30 seconds.

Simon Penaluna, Assistant Director of ICT, CPPHT  

Non-Geographic Numbers (NGNs)

We are a leading provider of Non-Geographic and free phone numbers, giving a large range of managed NGN and free phone numbers (0845, 0870, 0800) to our clients, giving their business a wide range of benefits including a national rather than a regional presence (as this overlays your existing geographic bound number). NGNs are invaluable to marketing activities, as a specific NGN can be advertised in certain geographical locations, thus the effectiveness of each campaign can be recorded and evaluated.

The majority of our NGNs are free to setup with no ongoing support costs (please contact us for further details). Each client using a NGN or range of NGNs provided by us has access to a detailed, real time statistical online interface, accessible from any internet connection via our secure Customer Zone (CZone).

Using specific NGNs (such as 0844 & 0871) our clients can enjoy additional revenue streams by gaining a percentage of the cost of inbound calls.

Using Non Geographic Numbers provided by us is ideal for disaster recovery and business continuity planning, as by simply logging into the secure online CZone interface, the NGN can be diverted within 60 seconds to a new location. This could be an alternative landline or mobile number and means that business can continue as normal, without disruption and without customers being aware the number(s) have been diverted.

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