Connection & Business Resilience
Connection to net-X is usually
achieved via a local BriPORTAL gateway connected to your PBX.
It will connect either through an interconnect from an existing WAN
into net-X, or provision of a new WAN from Britannic (which
through existing interconnect agreements provides direct connection
into net-X).
Through network interconnections we
are able to provide our customers with large bandwidth connections
for voice routing for a fraction of the cost of alternative access
methods. These connections can then scale as required to
provide in excess of 1000 concurrent voice channels over a single
connection.
As we are directly connecting
existing data networks to our host we are not subject to the usual
lead times associated with new provision. This means that
savings can be achieved within weeks as opposed to many months.
We ensure business resilience for
our net-X SIP platform, through the connection to our highly
resilient and secure data centre, with a fail safe over option, so
that should a connection fail from one centre it is seamlessly
moved over to an additional data centre without any disruption or
impact on your calls. This is also monitored by our Network
Operation Centre, which operates 24/7 to insure your business
communications are working at optimal performance, and if any
disruption should occur this can quickly and easily resolved, with
over 90% of any disruption able to be solved remotely by our highly
skilled Network Operations team.
In addition, due to the nature of
our net-X platform we are able to deliver an enhanced level of
voice continuity by setting up alternative routing plans on
individual telephone numbers, so that if a problem were to occur we
could automatically re-route the calls through to an alternative
destination, right down to individual DDI numbers.