Britannic Technologies
  • Sales: 08448 666 100
  • Service: 0845 050 1010

Call costs halved!

We have seen a 50% reduction in costs for our 0800 number and have benefited from increased control supporting our business continuity planning. BT charged for changes to our routing, Britannic provide them free.

Assistant Director of ICT, Cheshire Peaks and Plains Housing Trust  

System Management

Our professionally managed solutions provide exceptional customer service, and our customer focused approach allows fault resolution and client interaction to happen quicker and more effectively than the largest carriers and providers.

We incorporate innovative call management, where we actively look after our clients' lines, calls costs and maintenance. We provide a proactive approach with exceptional customer service and guidance on helping lower call and line costs of businesses of any size.

We are able to lower our clients' call tariffs through our wholesale agreements from BT and Cable & Wireless, plus a number of other Tier 1 carriers. Our clients enjoy all the features and functionality associated with the largest of providers, carriers and suppliers, but with the added customer focus and proactive response time, award winning innovation and integration we have to offer.

Our fully managed service take the strain off your IT resources, allowing us to install, maintain the physical telephony, hardware and equipment. Giving superior support, control and management of the your complete communications infrastructure. Using just one supplier greatly reduces costs and enhance support through one point of contact for all your voice and data requirements.

We take care of each step, from the consultancy to ensure the right solution is chosen, to full installation, management and ongoing support and growth of your chosen solution.

More businesses are moving their maintenance and call handling over to us, due to our lower call rates and exceptional customer focused and managed serviced approach. We help a large range of business migrate from old legacy systems to a full IP solution, guiding them each step of they way to bring their communications to the next lever, giving their business the competitive edge.

Learn more by using the options on the right.