Netmanager
Netmanager is Britannic Technologies new innovative Network Management
Suite, with its unique patented technology allowing your organisation to
have enhanced visibility, optimisation, acceleration and control over your
Wide Area Network.
Netmanager brings the 4 worlds of convergence Video, Voice, Data Applications and IP Networks together, being able to intelligently manage and optimise your Wide Area Network. Netmanager gives you the power to set SLA’s (Service Level Agreements) to individual critical applications and to guarantee the optimal use and performance of your Network under the toughest conditions.
Netmanager will help your organisation:
- Align your network to your business objectives
- Know what’s happening on your network
- Stop unwanted traffic
- Accelerate mission critical applications
- Establish business applications SLA’s
- Guarantee end-user experience
- Right size your network
- Reduce and manage network costs
- Accurately predict bandwidth requirements
Netmanager Aligns your Technology needs to your business objectives
It has never been more important to align your technology with your business objectives. Making sure that you’re Technology takes into consideration growth, cost savings, the ability to deliver the highest possible standard of service to not only your customers but to your workforce, as well as being flexible enough to cope with the ever changing economic climate.
Netmanager has been born from a partnership between Britannic Technologies and Ipanema Technologies, using the carrier class SALSA (Scalable Applicable Level Service Architecture) platform from Ipanema. The SALSA platform complies with the highest security standards.
Features Include:
Netmanager is provided as a service, hosted in the highly secure and available Global Switch 1 and delivers the core functions of Ipanema: Visibility, Optimisation, Acceleration and Network Application Governance as a service - supported with a unified network operations centre.
Netmanager makes it possible to build large scale application centric services, whilst keeping the total cost of ownership to a minimum.
Netmanager allows your organisation to have visibility and control over your Wide Area Network (WAN) like never before.
This unique patented technology is at the forefront of WAN optimisation and control.
In the past this type of technology has only been available to the largest multinationals, due to the large investment that is needed. However, Britannic’s service enables customers to take advantage of this market leading network management solution that has been enjoyed by hundreds of multinationals - with the affordability required by the wider market.
Netmanager brings intelligence to your network, allowing it to think fast,
learn and adapt dynamically to your business objectives and dramatically
improve the quality of end-user experience.
Full Visibility and Control of your Network
Netmanager is very unique in that it gives you complete visibility of your entire Wide Area Network down to each individual application, and the ability to set individual SLA’s to each one to ensure the highest possible quality of use for the end user.
Along with this detailed visibility of your Network, Netmanager gives
you incredibly accurate and detailed reporting tool’s that can be used
in real time (hourly reports are updated every minute) or to gather historic
information about your Network performance, with the ability to drill down
to gain further detailed factual information concerning usage and performance.
These include detailed technical reports for network, or site managers
as well as summary reports.
The System also includes powerful reports describing the impact of the
Optimisation and Acceleration mechanisms on quality of experience. This
includes a unique “live” Acceleration Factor that computes the ratio of
application performance with, or without Netmanager - without having to
actually turn off the features.
Intelligent Network Traffic Management
Netmanager has a unique traffic based management system that defines which resources the network should deliver to each end-user application.
This differs greatly from the traditional approach to traffic management where in the past a user would have to manually configure how they believe their traffic on the network should be managed and hoped that optimum application would result. However this was often not the case due to the lack of visibility of the full range of applications on the Network or any additional applications added to the network by users such as social networking, video downloads etc and how much bandwidth is actually need to cope with this.
However Netmanager’s unique intelligence computes automatically in a dynamic and global fashion real time second-by-second updated traffic management set by precise traffic parameters.
Netmanager allows organisations to simply define which applications matter the most to them and what are the criticalities for their business. A higher criticality is set for applications which are of a priority to the business and so guarantees can be set, ensuring the highest quality of service for such applications.
A low criticality does not mean that the application does not matter for
the business. It simply means that in a time of high demand, the business
can tolerate the application suffering from lower quality for some period
of time.
Applications are defined in the System using a combination of layer 3 to
7 criteria. For example Citrix and HTTP applications can be defined based
on published application names and URLs.
For each application, a per user service level is set. A per user service level defines what the network should deliver in terms of network resource for each user of a given application. Resources are defined using bandwidth, delay, jitter and loss thresholds. So for example a Managing Director’s application SLA performance can be set at a higher priority then an employee in the admin department.
This service level information is contained in a dictionary in the central software and can be customised to match each organisations unique application requirements.
Thanks to its dynamic and global nature, Netmanager can guarantee application performance and visibility better than any other solution on the market.
Intelligent Acceleration
Netmanager allows your organisation to intelligently accelerate your critical
applications in order to guarantee a high level of end user experience.
Using the visibility that Netmanager gives you over your network, if any
applications are struggling due to internal or external conditions on your
network, you are able to intelligently accelerate these inline
with your business objectives to guarantee an optimal level of service.
Netmanager works on a combination of redundancy elimination, TCP acceleration
and application acceleration mechanisms that are dynamically applied under
the control of Netmanager’s sophisticated global, dynamic Intelligent Optimisation
features.
Following the principles of autonomic networking systems, the mechanisms
are triggered dynamically depending on the nature of the applications.
The system automatically adapts these parameters in real-time based on
a dynamic, global analysis of the traffic mix, user behaviour and continuous
tracking of WAN resource availability.
Netmanager’s Intelligent Acceleration gives:
- Control: Acceleration features are tightly coupled with Netmanager’s
Optimisation
- Optimisation: enabling structured acceleration avoiding any congestion
– even in meshed networks.
- “Virtual Bandwidth”: created by Acceleration, allocated through Optimisation,
i.e. according to business priorities.
- Transparency to the IT: Netmanager’s Acceleration does not require any
change to the configuration of the IT (and vice-versa).
- Transparency to the Network: Netmanager’s Acceleration only modifies
the payload of the packets, it preservers layer 3 and 4 information and
does not use tunnels.
- The ability to manage all applications: Acceleration is complete and
covers the 3 application performance bottlenecks (Bandwidth, TCP and Application
Protocol) - Together with Optimisation it addresses all types of applications:
real-time, transactional and data-transfers.
Network Operations Centre (NOC)
Netmanager is delivered as a managed service by Britannic Technologies and is fully supported by Britannic’s Network Operations Centre.
Britannic Technologies Network Operation Centre has been designed to provide
highly responsive support, engineering and installation services that support
the advancement of our customer’s networks.
The main features and benefits of the NOC are:
- Reduce Network Downtime and improves the delivery of your network services.
- Deliver a high-tech monitoring centre equipped with powerful hardware
and the latest suite of software tools. Managed 24 hours a day, 7 days
a week by a team of highly skilled and dedicated support engineers.
- Bespoke remote monitoring system enables on-site fault conditions to
be managed remotely. This enables many conditions to be corrected without
dispatching technicians to site.
- Remote management capability of the NOC provides the facility for the management of networks located anywhere in the world.
The NOC is designed to monitor, identify and solve any kind of encountered network anomaly. It has been positioned to serve our growing community of corporate customers and our own growing network for many years to come.
How the NOC functions:
The NOC is fully equipped with sophisticated network management, monitoring
and analysis tools. They are available to service all of our clients, in
order to answer their calls, questions and enquiries.
All problems will be recorded and worked on to immediate resolution where
possible. Each customer is provided with a ticket number to follow-up the
request, in the unlikely event that the fault cannot be resolved immediately;
the fault ticket can be updated by a number of means, e-mail, phone or
web.
The NOC engineers are highly skilled and their training is constantly
updated to ensure they are up to date with the trends in the marketplace.
Proactively monitoring and troubleshooting your network, which inevitably
leads to reduced downtime and can be measured against pre-agreed SLAs in
your contract.