2001 - 2010
2001
AVAYA Gold Business Partner
(Level 3)
Recognised as 8th fastest growing company in the ICT Sector.
INDeX call centre (CCM2) development for Avaya.
Launch of BriLOG - Britannic's networked Call Management
Application
2002
Distribution Agreement signed
with Mitel Networks and achievement of Mitel Platinum Partner
status.
Launch of BriMESSENGER
(hosted SMS platform)
Development of ProMARK CRM -
including introduction of helpdesk module
2003
Launch of Britannic
Technologies to represent the strategic change in direction and
"converged" capabilities.
Introduction of Vodafone
mobile offering
2004
Received Best new comer award
for Avaya MultiVantage
Distribution agreement signed for HP ProCurve (Data
Networking)
Launch of SMS Composer desktop application to work with hosted
BriMESSENGER SMS system
Launch of ProMARK Campaign Management Module
Introduction of line rental billing (alternative to BT)
2005
Awarded fastest growing Mitel
Partner in EMEA
Introduction of CZONE - Customer extranet
Launch of online reporting tool for non geographic numbers
Distribution agreement signed for Global Crossing MPLS & IP
Trunks services
Introduction of GSM gateways (multiple SIM connection to further
reduce fixed to mobile call costs
Introduction of cost effective business class broadband
2006
Launch of BriPORTAL - Secure
Remote Access Gateway
Launch of BriPORTAL - VPN solution
Launch of BriPORTAL - IP Gateway (TDM to SIP)
Launch of BriDIRECTORY
Win Surrey MegaGrowth Award
Awarded Mitel Special Achievement Award
2007
Achieved Mitel Premier
Partnership - highest possible level
Launch of BriTEL -
Britannic's CTI platform
CTI enablement of applications within a Citrix environment
Further developments of BriDIRECTORY - enhancing presence &
availability
Creation of Blind operator
console functionality with BriDIRECTORY
Britannic's 4th
Annual Convergence Summit held at the London BFI Imax
Britannic integrate CTI with
MYOB
Britannic win the CRN 2007
Award for Integrator of the Year
2008
Britannic win Mitel Order of
Merit
Intelligent Call Routing
development and introduced into the portfolio
BriFAX developed
Cisco and Sun Microsystems
introduced into Portfolio
Britannic's 5th
Annual Convergence Summit held at Mercedes-Benz World in
Weybridge
Britannic shortlisted for the
2008 CRN Award SME Reseller of the Year
Britannic release a range of
new real time hosted products and services
2009
Britannic become partners
with Tandberg, Ipanema Technologies and iomart
netMANAGER, Britannic's
network management suite, introduced into portfolio
Britannic's 6th Annual
Convergence Summit held at Ascot Racecourse
Britannic shortlisted for the
2009 CRN Corporate Reseller of the Year
2010
netX, Britannic's innovative
SIP Platform, introduced
netCONNECT Britannic's CTI
middle ware introduced
WINNER - CRN "Converged Reseller of
the Year" 2010
WINNER - Avaya Westcon "Marketing
Excellence Award"
WINNER - CNA "Enterprise Mobile
Solution Of The Year"
Britannic's 7th Annual Convergence
Summit held at Twickenham Stadium