Gamma
About Gamma
Gamma creates simplified
communications and software services for business. Switching in
excess of 800 million minutes a month and serving over 550 Channel
Partners, Gamma is one of the UK's largest providers of voice
services and applications. With a broad range of voice, mobile and
data services designed specifically to take to market through
channel partners, Gamma leads on network strength, products that
are easy to use and provision and quality through automation.
Inbound
Overview
Gamma's feature rich and cost
effective Inbound service is a comprehensive, reliable telephony
service delivered to the desktop for both geographic and
non-geographic numbers. These Inbound services provide online
access to a full range of call routing, monitoring and managing
tools to empower any business with the perfect customer service.
Available from Britannic and Gamma as Contact Point, Contact Path
and Contact Pro, Gamma's Inbound services need no capital outlay,
can be set up on the network in minutes for maximum operational
flexibility and are incredibly easy to use via a web interface that
allows you to make changes live in an instant, thereby increasing
the productivity of your business.
The benefits of
Inbound:
- Available on any number, any
device, anywhere in the country
- Easy to use - the entire service is designed
to be jargon free, intuitive and enables you to become very
productive, very quickly.
- Immediate set up - everything is online and
directly feeds into Gamma's network giving you the ability to
instantly create or make changes to call plans, announcements and
other features - thereby reducing your support costs
- No capital outlay
- no set up costs means that it can be funded out of operational
spend, enabling quick decision making and implementation.