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Key Responsibilities:

Design, Deploy, and Support Network Solutions:
  • Plan, configure, and deploy network solutions using Cisco, Juniper SRX, and FortiGate technologies.
  • Deliver SD-WAN and MPLS overlay solutions tailored to customer requirements.
  • Install and manage CPE devices on DIA circuits, private Layer 2 circuits, and integrating into Britannic’s core network.
  • Experience of Network Architecture.
  • Retaining overall accountability and governance for the implementation of our core network, identifying and implementing actions that mitigate risk, and providing a technical escalation point.
Project Plan and Execution:
  • Collaborate with internal teams and customers to gather requirements and design network solutions.
  • Lead the deployment of new projects, including network migrations, upgrades, and expansions.
  • Create and maintain detailed project documentation, including High-Level Designs (HLDs) and Low-Level Designs (LLDs).
  • Network Operations and Maintenance:
  • Monitor and maintain Britannic’s customer’s WAN network, ensuring high availability and performance.
  • Proactively identify and resolve network issues, minimising customer downtime.
  • Perform capacity planning and scalability assessments for customer and core networks.

Customer Support and Escalation:
  • Act as an escalation point for complex network incidents and issues.
  • Provide proactive technical support and consultation to customers, ensuring optimal network performance.
  • Participate in 24/7 on-call support rotation as required.

Security and Compliance:

  • Implement and manage security best practices across customer and core networks.
  • Ensure network solutions align with Customer requirements, including data protection and cybersecurity standards.
  • Working with Britannic’s team to help implement and maintain best practice in accordance with Britannic's ISMS (ISO27001) procedures and policies.

Key Skills and Experience:

  • Proven experience in network architect design, deployment, and support in an MSP or enterprise environment.
  • Strong knowledge of Cisco, Juniper SRX, and Fortinet technologies, including configuration and troubleshooting.
  • Expertise in MPLS, SD-WAN, BGP, OSPF, VPNs, and Layer 2 networking.
  • Experience with DIA circuits, private Layer 2 circuits, and core network integration.
  • Ability to create comprehensive technical documentation, including HLDs and LLDs.
  • Familiarity with network security best practices and tools, including firewalls and IPS/IDS.
  • Hands-on experience with network monitoring tools and platforms.
  • Excellent problem-solving skills with the ability to troubleshoot complex network issues.
  • Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.


Qualifications

  • Certifications such as CCNP, Fortinet NSE 4/5, or JNCIS are essential.
  • Minimum of 7 years of experience in network engineering roles.
  • Bachelor’s degree in Computer Science, Networking, or a related field (or equivalent experience).

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