Why Choose Britannic as Your Specialist Avaya Maintainer

Britannic Technologies were one of the first partners to achieve full accreditation with our engineers across the Avaya range and have continued to strengthen our offering to our Avaya customers through continued commitment to development and education. Digital Transformation and Strategy is what will push your business into the future, and together we can master it.

  • Secure VPN accss for proactive monitoring, diagnostics, programming & support
  • Overall score for Avaya Global Service Assessment: 93%
  • 96% remote resolution of all faults logged through the help desk, majority resolved same day / next day
  • Highest accredited Avaya technicians delivery first class support


Britannic are a specialist Avaya Sapphire Partner with over 20+ years experience.
  • Tailored and specialist avaya maintenance and support
  • Full management visibility and reporting insights
  • In-house Avaya experts and development teams
  • Vast knowledge pool regarding Avaya technology updates and specialist communications and digital transformation projects and strategies.
  • Remove the burden of maintenance, freeing you up to work on other pressing projects.

"We have worked with Britannic for many years, and hope to do so for many more. They are competitive, responsive and innovative. Engineering, implementation and support is so smooth, it feels like they are an extension of our in-house support team"

Baker Tilly