Aligned to Your Goals
We really take the time to understand your business and what you’re trying to achieve. It’s less about the technology for us, more about the problem you’d like to solve.
A World-Class Cloud Based Phone System for Unified Communications
Our 8x8 cloud based telephony brings your business communications together. With one system of engagement, your business can optimise the experience for customers and employees with high quality calls via the cloud and data insights.
Move away from an on-premise or siloed approach with just one system that can do everything. With a suitable plan to meet every businesses’ needs.
Seamless Interactions Across your Business
8x8 X Series is:
- An easy transition from collaboration to phone to video to meeting
- Full of context with every live interaction
- Centralised team messaging with all collaboration platforms
- Data analytics on every employee and customer interaction
- Supervisor enablement and agent feedback
- Intelligent interaction between employees and customers
- Contact centre and call recording
Why Britannic Technologies?
An award winning, trusted business communications, digital transformation, systems integration and managed services provider with over 30 years’ experience.
Knowledge and Experience
We’ve got over three decades of experience in business communications and digital transformation projects. Plus, in-house developers and support expertise as well as great vision and business acumen.
Change Management
We mitigate risk through well-documented onboarding, ensuring that changes take place smoothly and in a planned, ordered fashion. Our predictable programme will help remove fear of the unknown and uncertainty within your business.
Second to None Support
We offer 1st and 2nd line support, giving you an unparalleled direct service, fast. Unlike your average technology reseller we resolve most of the issues ourselves rather than referring you to the technology vendor.
Complementary Technologies
We can extend the life and scope of your platform by incorporating new technologies that meet your needs and customer demands as they arise. With the use of open APIs to provide simple access for new and upcoming tech.
Keep Pace with the Digital Environment
Ready,
Responsive and
Resilient
Business communications are the backbone of all operations. You need a cloud based phone system that’s reliable.
Ready: no single point of failure.
Responsive: guaranteed call quality and reliability.
Resilient: consistent in any condition.
A Suitable Plan to Address your Cloud Based Telephony Needs
-
X2 business phone solutions provide your employees with:
- One click from chat to voice to video meetings
- Company-wide team messaging
- HD video conferencing with screen sharing
- Integration with CRM & business applications
Request a demo or discuss your business phone solutions strategy.
Our team are ready and waiting to assist you. Simply submit the form and one of our experts will be in touch.
