How can you change the way your teams work and communicate?

This seminar will focus on deploying Skype for Business as a comprehensive and secure cloud-based UC solution that effortlessly connects your employees. You will learn how Skype for Business can be integrated with your existing communications platform to provide UC functionality and you will find out how it can serve as a standalone enterprise voice solution that boosts productivity and collaboration through different real-time media.

We will offer guidance on different deployment models and infrastructure requirements.

As an added bonus, you will learn how contact centre technology can be connected with Skype for Business for omnichannel customer communications.  

The day will begin with registration, tea and coffee at 9.30am. Presentations start at 10am. Upon arrival, please report to Building 3.

What's on?

Registration

Introduction Jonathan Sharp, Britannic Technologies

How Can You Ensure That Your Network Is UC-Ready? Peter Wilson, Britannic Technologies

Boosting Productivity with Office 365 E5 and Skype for Business Ian Woolner, Microsoft

Coffee Break

Omnichannel Contact Centre for Skype for Business Jeremy Payne and Jas Jhita, Enghouse Interactive

Beyond the Desktop: Achieving UC 2.0 with Skype for Business Jonathan Sharp, Britannic Technologies

Demonstrations and Q&A

Lunch and Networking

Why attend

Understand how to build a digital workspace with Microsoft products and reap benefits including productivity boosts, cost savings and seamless collaboration from tying Skype for Business into your communications environment.

This interactive session offers a useful mix of technology insight, strategic advice and networking, so you can determine whether Microsoft’s enterprise voice offering is for you, or how you can maximise business benefits if your business already operates on a Microsoft UC platform.

What you'll learn

  • How to build a digital office with Microsoft products to work anywhere, from any device
  • How to improve productivity, collaboration and operating cost with a Microsoft UC platform
  • Skype for Business deployment models
  • Contact centre and Skype for Business integration
  • Microsoft technology demo
  • Enghouse contact centre demo

Who should attend?

  • Operations Directors
  • IT Managers
  • IT Directors
  • Managing Directors / Partners
  • Contact Centre Managers

Location:

Microsoft Head Office
Building 3
110 Thames Valley Park Drive
Reading
RG6 1WG

Get directions

Telecommunications Manager, Kettering General Hospital

Fantastic seminar - very inspiring and topical! Thank you for inviting me to a top session.

This event has now passed.

If you'd like to book a demo, however, or would like to meet us to discuss your Microsoft requirements, drop us a line and we'll arrange!

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