What does it cost your business?
Continuing with our Contact Centre theme at the moment we found this excellent infographic that just highlights the customers real mindset in terms of interaction wtih your business and your customer service
Did you know:
- 86% of consumers stop doing business with a company because of a bad experience
- 73% of consumers cited bad customer service as a reason to give up on a brand
- 78% of online customers recommended a brand to friends after a great customer experience
Now it’s time to say goodbye and wrap up your post. Remind your readers of your key takeaway, reiterate what your readers need to do to get the desired result, and ask a question about how they see the topic to encourage comments and conversation. Don`t forget to add a Call-to-Action!
Congratulations! What a lovely image post you`ve created.