The Importance of Customer Service

What does it cost your business?

Continuing with our Contact Centre theme at the moment we found this excellent infographic that just highlights the customers real mindset in terms of interaction wtih your business and your customer service

Did you know:

  • 86% of consumers stop doing business with a company because of a bad experience
  • 73% of consumers cited bad customer service as a reason to give up on a brand
  • 78% of online customers recommended a brand to friends after a great customer experience

 

Importance-of-customer-servicw-infographoc

 



CONCLUSION:

Now it’s time to say goodbye and wrap up your post. Remind your readers of your key takeaway, reiterate what your readers need to do to get the desired result, and ask a question about how they see the topic to encourage comments and conversation. Don`t forget to add a Call-to-Action!

Congratulations! What a lovely image post you`ve created.



 

Jonathan Sharp

Jonathan Sharp is a communications visionary and established technology business leader with 20 years’ proven excellence in driving business innovation and transformation. Sales & Marketing Director at Britannic Technologies, he puts enthusiasm into technology adoption, helping businesses to connect with their customers and staff in the most efficient and intuitive ways.

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