One of the largest full-service dental and healthcare suppliers in the UK wanted to modernise its workplace and improve customer experience. Britannic improved customer service levels dramatically enabling them to streamline communications and increase efficiencies.
With an integrated Mitel communications solution, Britannic has helped Kelliher Insurance Group to consolidate business communication services across its trade brands and to unlock previously unrecognised sales opportunities.
The Kennel Club
Delivering a cloud-hosted Mitel contact centre platform and new voice infrastructure, we have helped the Kennel Club to boost agent engagement, improve customer satisfaction and reduce IT support time.
HW Fisher & Co.
Drawing on Britannic’s strategic consultancy and solution design services, HW Fisher & Company has transitioned to a resilient Mitel UC environment and facilitated closer team collaboration for its accountants.
Implementing a cloud-hosted Skype for Business platform, we have helped leading UK accountancy firm, Menzies to unify business communications across its employees’ preferred channels and devices.
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We help clients to manage, unify and future proof their communications to lower costs, increase productivity, efficiency and security.