Using exclusive Britannic Technologies‘ products we centralised 29 Trailfinders locations and 800 staff into a state of the art contact centre handling over 5 million calls a year.
We future-proofed the Certsure contact centre with a bespoke Cloud-hosted system that offers full resiliency, effective scalability and easy management reporting.
We implemented a bespoke private Cloud infrastructure to give the Sunborn London Yacht and its guests a unique, first class experience.
Britannic Technologies delivered a fully resilient Cloud Mitel Communications Platform which enabled improved call handling, consolidation of expenditure and provided the flexibility to scale; thus significantly improving business efficiencies for Openwork.
We centralised the Mears 24/7 contact centre with an exclusive Britannic Private Cloud solution, facilitating greater resilience, joined up multisite working and an overall improved customer experience.
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We help clients to manage, unify and future proof their communications to lower costs, increase productivity, efficiency and security.