Call and Screen Recording
Real-time & historic information
Measure the performance of your customer service operation with evaluation and reporting applications that deliver real-time and historic management information.
We partner with best-in-class solutions providers to bring you reporting capabilities that allow you to optimise service levels in real-time, improve management and governance, and identify training needs of individual agents.
Mix and match your management applications.
Real-time and historic management information
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If you have any questions or would like more information, visit our contact page and get in touch!