Free up your team from day-to-day ICT management
Take the hassle out of everyday Mitel ICT management and free up your team to refocus on strategic IT and innovation projects with our tailored maintenance programme.
Achieving a balance between the daily grind of maintenance for your Mitel solutions and those key strategic ICT projects you’ve been planning for ages is a challenge. Working with Britannic’s specialised Mitel System and Application Engineers, it’s a hurdle that you can overcome easily.
Their insight, experience and range of skills give you better, proactive system support on premise or in the cloud as well as dependable day-to-day management. Now you’re free to focus on moving those IT strategy and innovation projects for your business.
Your Specialist Mitel Maintenance Partner
Over the last 25+ years we’ve created a true partnership with Mitel built upon technical know-how, trust and joint innovation.
As an accredited Mitel Platinum Partner we give you insights into the latest Mitel ecosystem innovations and developments. Giving you access to the combined knowledge and experience of our in-house Mitel experts and development teams (typically ex-Mitel people) and wider Mitel partner community.
Together, we tailor your support and maintenance cover to define the services that will help you meet your ICT performance requirements today while planning for the future. As a result, your contract removes the burden of everyday Mitel ICT management while giving you full management visibility and reporting insight. Now you can get on with the projects that you’ve put on the back-burner and still retain control of your platform.
The Mitel expertise you need, when you need it – Our dedicated Mitel Maintenance specialists and Account Managers are here for you.
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More clarity, better decisions – We have great expertise with Mitel Maintenance and we’ll work with you to fully understand you and your business through our in-depth Discovery and Onboarding processes.
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More sense, less noise – With ever new product solutions, standards and developments the modern ICT environment is complicated and makes it difficult to keep your finger on the pulse and cut through the jargon.
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Not just fixers, the doers - As your maintainer we don’t just focus on fixing things, we use our knowledge of solutions and your business to collaborate with you and suggest improvements to turn your Mitel systems into true business assets.
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Your techie for all seasons – We’ve put in place several key partnerships with Mitel and complementary partners within our ecosystem. This ensures we don’t sit in a vacuum and gives you access to the latest technology developments and best-fits for your system.
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Why Choose Britannic Technologies?
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Mitel Technology Briefing 2018
5th July
This interactive session offers a useful mix of technology insight, strategic advice and networking, so you can determine how best to enhance your contact centre platform for a consistent digital customer experience and increased agent efficiency.
Mitel Maintenance Brochure
Read about how our Mitel managed service and maintenance offering can help you manage your Mitel system.
Interested in our wider Mitel offering?
Mitel Cloud
Discover how our expertise with Mitel Cloud deployments brings tangible benefits to midsize and large businesses.
Mitel Contact Centre
Explore how to fully engage your customers and deliver brilliant customer experience!
Mitel UC
Explore how to transform teamwork with a truly collaborative platform.