Make your day-to-day communications easier with an intelligent and responsive telecoms platform

Effective communication is paramount to the success of any business. Whether it's needing a streamlined system for internal communications or giving your customers the best possible service, it's smart to invest in the key platforms that connect us. An outdated communication platform implies an out-dated business. Britannic with partner Mitel will bring the best solutions and services tailored to your business needs, with over 2 decades of collaborative problem solving, we are confident our services and platforms will help you keep up-to-date with the flexible technological landscape. Don't put up with a complicated and difficult to maintain platform, embrace change.

But don't just take it from us...

Johanne Dufficy, Customer Services Manager, North Hertfordshire District Council

“We identified that Mitel was going to be the best fit and we wanted a partner experienced with projects like ours. After all, replacing the telephone system and managing the implementation is a big project, so we had to ensure that both the solution and the partner were going to deliver. Britannic impressed us because they put a lot of work in. They took the time to understand our needs and how our Council worked.”

What Britannic Brings

24/7 Helpdesk

We’re here when you need us. We provide support to your team 24 hours a day, 7 days a week, 365 days a year. Our engineers are nightowls and early birds.

97% Customer Satisfaction

Britannic understand the importance of building relationships, but also maintaining them. Businesses flourish where there is mutual understanding and cohesion, we pride ourselves on emotional intelligence.

99.999% Core Network Availability

At Britannic we understand the importance of running like a well-oiled machine, it's what your customers expect. That's why we offer an Service Level Agreement (SLA) of 99.999%

20 Years' Mitel Experience

Mitel like us, they really like us and the feeling is mutual. We've supported our customers' mitel integrations for two decades, helping the businesses of tomorrow shape landscape of future.

Mitel Technology Briefing 2018

5th July

This interactive session offers a useful mix of technology insight, strategic advice and networking, so you can determine how best to enhance your contact centre platform for a consistent digital customer experience and increased agent efficiency.

Book your place now!

Interested in our wider Mitel offering?

Mitel Cloud

Discover how our expertise with Mitel Cloud deployments brings tangible benefits to midsize and large businesses.

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Mitel Contact Centre

Explore how to fully engage your customers and deliver brilliant customer experience!

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Mitel Maintenance

Explore how to transform teamwork with a truly collaborative platform.

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