Thinking about hosting your business communications in the cloud? With Mitel UCaaS, you add flexibility and scalability to your core business tasks, speed up system upgrades and cut IT support time.

Mitel UCaaS is Mitel’s simple cloud delivery model for all your business communication needs across offices sites. It allows you to tailor and scale UC modules as when your business needs to and is a reliable way to offload system management and maintenance to expert engineers. Your UCaaS solution can be managed through Mitel or Britannic, who will deal with any system changes proactively. Now you won’t need to wait around for hiccups to be fixed because we prevent them from happening in the first instance.

Derived from Shared Services

Save money with shared hardware and support, all delivered from a secure data centre with 24/7 support from our technical specialists.

Improved Business Agility

Ideal for organisations with multiple offices, home and mobile workers. UC tools with added support for smartphones and tablets plus optimised licences for different user types boost teamwork, productivity and mobility.

Simpler ICT Management

Support is proactive and responsive. With agreed service levels your UC platform and apps, configuration, updates and upgrades are taken care of, so no need for specialist in-house technicians.

Financial Gains

Benefit from the latest technology quicker by shifting from CapEX to OpEX, only pay for the licences and services you consume on a predictable price per user per month basis, and integrate mobile devices to reduce call charges.

What Britannic Brings


24/7 Helpdesk


We’re here when you need us. We provide support to your team 24 hours a day, 7 days a week, 365 days a year. Our engineers are nightowls and early birds.

97% Customer Satisfaction

Britannic understand the importance of building relationships, but also maintaining them. Businesses flourish where there is mutual understanding and cohesion, we pride ourselves on emotional intelligence.

99.999% Core Network Availability

At Britannic we understand the importance of running like a well-oiled machine, it's what your customers expect. That's why we offer an Service Level Agreement (SLA) of 99.999%

20 Years' Mitel Experience

Mitel like us, they really like us and the feeling is mutual. We've supported our customers' mitel integrations for two decades, helping the businesses of tomorrow shape landscape of future.

7 Reasons to Deploy UCaaS

UCaaS is a proven cloud-delivered service that provides voice, chat, video, presence and conferencing, plus a robust contact centre for distributed businesses. It is your single access point for all business communication needs. See why others are moving to the cloud.

View the infographic

Mitel MiCloud Enterprise Unified Communications

Mitel MiCloud Enterprise UCaaS offers large businesses a feature-rich, pay-as-you-grow communications solution with hardware, software, infrastructure and support, all rolled into one monthly subscription fee.

Download this resource

Cloud Services

Discover how our expertise with Mitel Cloud deployments brings tangible benefits to midsize and large businesses.

Click to find out more

Mitel UC

Explore how to transform teamwork with a truly collaborative platform.

Click to find out more

Mitel Contact Centre

Personalise, anticipate and accelerate digital customer interactions.

Click to find out more

Book a Discovery Session!

Our Technology Discovery Session opens your eyes to the untapped potential of your existing communication technology and guides you in evaluating new ICT solutions and services for the Digital Age.

Web Chat