Communications and Telephony System Maintenance & Support

Our maintenance packages are much more than simply keeping your telephony and communications systems running, it's a strategy of continual improvement, phasing out legacy for more convenient, reliable and secure solutions and boosting operational efficiencies, there's a reason many companies turn to Britannic.

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Reliable Business Communications for the Mid-Market

Is your current Managed Service Provider (MSP) just not up to scratch?

Our active approach to maintenance preserves your business communications system reliability and performance on a day-to-day basis. With proactive technical support, our NOC engineers quickly reinstate business as usual should any hiccups occur.

Our telecoms system maintenance and support contracts are just the start of our relationship. Understanding your business helps us to bridge the gap between business and technology know-how, enabling you to achieve your goals quicker. Whether you require a Mitel maintenance, Avaya maintenance, or 8x8 maintenance contract, we can help you gain more value from your existing (or new) investment.

You’ve got nothing to lose by trialling a new maintenance and support provider for your business communications.

Why Work with Britannic?

Collaborate

We are stronger together, working as one, and communicate clearly, openly and timely, to provide support, constructive feedback and embrace diversity, to deliver exceptional outcomes.

Innovate

We embrace change, challenge the status quo, apply critical and design thinking to come up with new ideas and solutions that create new value for our clients, our company and our community.

Trust

We build trust through integrity, accountability, fairness and acting ethically. We deliver upon the promises we make.

Partner

To find the right solutions and add value we listen to & understand our customers and partners and interested stakeholders, build strong strategic relationships based on mutual trust and respect.

Excel

We are a professional team that never stops learning, strives to be the best in everything that we do, and delivers excellent, fit-for-purpose solutions that add maximum value to our customers and partners.

The IET

The Institution of Engineering and Technology (IET) had been working on PDQ machines for payments over the phone; this proved time consuming and inefficient. We moved them to SIP telephony and a cloud PCI solution to increase efficiencies and make compliance easier.

View case study View all case studies
the IET logo
Credit card and phone in somebody's hands

The Technology

  1. DTMF portal
  2. NetX SIP portal

Let's Review Your Maintenance Contract Together

Start to process of switching managed service provider for your business communications now. Submit the form below and our team will be in touch to arrange a suitable time to talk.

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