Avaya Sapphire Partner

With a long-standing and successful strategic partnership with Avaya, we are recognised as a safe pair of hands in the industry. Our Avaya services build on leading technical skills, award-winning integration capability and added value, complemented with a personal approach and commitment to customer care. That's why businesses partner with us.

Today, we are an Avaya Sapphire Partner and Partner in Customer Service Excellence with over 20 years’ experience of the Avaya portfolio. We became one of the first partners to achieve full accreditation with our engineers across the Avaya range and have continued to strengthen our offering to our Avaya customers through continued commitment to development and knowledge sharing.

avaya edge

Why choose Avaya through Britannic

24/7 Help desk

97% Customer satisfaction

99.999% Core network availability SLA

20 years’ Avaya experience

graphic Avaya our customers

Our customers

Our goal is to help you to get the most out of your investments in Avaya and associated technology, keeping pace with today's business needs and planning for the future with confidence.

We have helped thousands of organisations in a wide range of areas across the private and public sector, with customers such as RSM UK, Cardif Pinnacle and Learning Tree.

Read some of our latest case studies.

Baker Tilly

We have worked with Britannic for many years, and hope to do so for many more. They are competitive, responsive and innovative. Engineering, implementation and support is so smooth, it feels like they are an extension of our in-house support team.

Avaya Maintenance Brochure

Read about how our Avaya managed service and maintenance offering can help you manage your Avaya system.

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Download The Avaya Maintenance Brochure


We run a series of educational events in conjunction with Avaya keeping our customers up to date with the latest technologies, not only from Avaya but business-enhancing technologies that complement the Avaya ecosystem. Check out our events page for the latest seminars!

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