Featured event

Webinar: The 3 Ms for Remote Agents (Motivate, Manage, Monitor)
29 July 2020 | 12:00 PM

Webinar: The 3 Ms for Remote Agents (Motivate, Manage, Monitor)

Our final webinar for July 2020 features support from both Calabrio and Mitel. We’ll be looking at how companies are going to motivate, manage and monitor more remote agents in the new normal.

Online Webinar

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UKCCF Webinar: How to Motivate and Manage Contact Centre Agents in the New Norm

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Housing Webinar: How Digital Transformation Reduces Costs, Improves Customer Experience & Grows Value

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Talkative Webinar: Join up Website Journeys with your Contact Centre

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Digital Transformation Seminar at Mitel

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Avaya Seminar: Contact Centre Briefing 2019

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Mitel Seminar: Contact Centre Briefing 2019

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Call & Contact Centre Expo 2019

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British Legal Technology Forum 2019

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Avaya Seminar: Accelerating Contact Centre Digital Transformation with Apps

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Mitel Seminar: Accelerating Contact Centre Digital Transformation with Apps

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Britannic's Manchester Technology Briefing with Avaya and Mitel

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Britannic Contact Centre Briefing with Avaya

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Britannic Contact Centre Briefing with Mitel

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Britannic UC Briefing with Microsoft & Polycom

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Britannic UC Briefing with Avaya

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Convergence Summit - AJ Bell Stadium

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Convergence Summit - Ascot Racecourse

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Mitel UC & Contact Centre Technology Briefing

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