Britannic Technologies: Business Communication Solutions

We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Contact Centre

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

Networks

Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.

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Unified Comms & Telephony

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

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Professional Services

Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.

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95%

of our customers achieve better measurable results

Chartered Society Of Physiotherapy

The Society has relied on Britannic’s expertise to update its Mitel estate and redesign its communications infrastructure for resilience and agility.
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RCNi

RCNi has deployed Skype for Business to create an effective UC environment that offers seamless communication for the publisher’s business teams and that leverages its existing ICT investment.
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Trailfinders. A Contact Centre Silver Lining

We centralised 29 Trailfinders locations and 800 staff in a state-of-the-art contact centre handling over 5 million calls a year.
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HW Fisher & Co.

Drawing on Britannic’s strategic consultancy and solution design services, HW Fisher & Company has transitioned to a resilient Mitel UC environment and facilitated closer team collaboration for its accountants.
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Certsure

We future-proofed the Certsure contact centre with a bespoke Cloud-hosted system that offers full resiliency, effective scalability and easy management reporting.
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We partner with world leading vendors to deliver your best solution.

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Hotel Tech Live 2017

Join us at Stand #3076 to learn how you can effortlessly connect your hospitality environment to deliver an immersive customer experience and truly unified communications across your properties.

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ExCeL London

26 September 2017

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14 September 2017

Mitel Technology Briefing

Explore the latest developments and releases from the Mitel UC and Contact Centre ecosystems that improve digital customer experience and agent efficiency.

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5 October 2017