Contact Centre
Intelligent cloud omnichannel platforms for positive and productive inbound and outbound customer communications.
Create Intelligent Communication Environments that Support Digital Lifestyles, Workstyles and Experiences.
We blend ICT knowledge wih technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.
We work with IT and Business Leaders like you to digitise key business processes and innovate the ways your people, data and technologies connect.
Small adaptations or big transformation, with Britannic you can automate communication processes, design digital experiences and connect humans – with humans, data, machines and things. You simply bring your challenge, and we bring the skills, ideas and technology to solve it.
Change is possible, after all.
Digitise Your Business
Networks
Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.
Unified Comms
Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize.
Professional Services
Strategic advice, managed services and hands-on support to guide the digital transformation of your.
15th Anniversary: Convergence Summit 2018
Get the inside track and all the latest updates about our annual IT leaders' event!
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95%
of our customers achieve better measurable results
Our latest insights
Blog
Deconstructing Digital Transformation: 3 Top Considerations
Many leading theorists and industry experts believe the key to Digital transformation is either in modernising applications, re-architecting infrastructure or optimising operations to keep up with the pace of today’s business, however, the most effective outcomes have occurred when you combine all three areas.
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Blog
Noetica at Convergence Summit 2018!
Noetica is a British, privately owned software company headquartered in central London, trading globally and specialising in the development and delivery of customer contact systems. Established in 1997, Noetica helps contact centres of all sizes (from 5 to 1000+ seats) across four continents achieve continuous efficiency improvements.
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