Contact Centre
Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.
We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.
Networks
Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.
Unified Comms & Telephony
Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.
Professional Services
Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.
95%
of our customers achieve better measurable results
Technology Briefing with Mitel & Ami
Explore the latest developments and releases from Mitel and discover Conversational AI with Ami, the digital agent that boosts your sales and customer service!
Mitel City Offices, London
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Housing 2018
Find out moreEnhancing Housing 2018
Britannic Technologies are joining 250+ leaders from Housing Associations across the UK from the Government and Private Sectors, to showcase how Digital Transformation and Telecoms Services can help bolster existing strategies and future-proof businesses.
Find out moreOur latest insights
Resources
Mitel MiCollab Brochure
Empower your business to “think big, yet act small” by providing employees with everything they need to connect, communicate and collaborate across blended environments – encouraging close teamwork and improving the speed and quality of every decision.
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Case Studies
Kelliher Insurance
With an integrated Mitel communications solution, Britannic has helped Kelliher Insurance Group to consolidate business communication services across its trade brands and to unlock previously unrecognised sales opportunities.
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