We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Contact Centre

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

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Networks

Connectivity, network design and managed services that secure your communications infrastructure and improve business performance.

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Unified Comms & Telephony

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

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Professional Services

Strategic advice, managed services and hands-on support to guide the digital transformation of your operations.

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95%

of our customers achieve better measurable results

We partner with world leading vendors to deliver your best solution.

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Experience is the best teacher!

Britannic UC Briefing with Microsoft & Polycom

Join us for our UC Briefing with Microsoft and Polycom at the Microsoft Paddington Office, London on 1st March. Get the latest UC workplace technology updates and experience how to make teamwork and collaboration seamless within your business, unleashing the UC apps and platforms your business already uses to their full potential.

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Paddington, London

Our latest insights

Avaya Aura Platform Overview Brochure
Resources

Avaya Aura Platform Overview Brochure

This new brochure provides an in-depth overview of the Avaya Aura platform and explores how this innovative solution can support your business through the complexities of the modern comms environments your business works within.

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Avaya Aura Contact Centre Solution White Paper
Resources

Avaya Aura Contact Centre Solution White Paper

Wider adoption of smart devices and a mobile-first approach from users has driven the expectation to be supported whatever the device or communication channel being utilised. Our new White Paper explores the challenges and considerations of the omnichannel environment and how the Avaya Aura Contact Centre from Britannic Technologies can effectively manage these various channels while freeing up their teams to engage and add value to their customers' engagements with your business.

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