Contact Centre
Intelligent cloud omnichannel platforms for positive and productive inbound and outbound customer communications.
Create Intelligent Communication Environments that Support Digital Lifestyles, Workstyles and Experiences.
We blend ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.
We work with IT and Business Leaders like you to digitise key business processes and innovate the ways your people, data and technologies connect.
Small adaptations or big transformation, with Britannic you can automate communication processes, design digital experiences and connect humans – with humans, data, machines and things. You simply bring your challenge, and we bring the skills, ideas and technology to solve it.
Change is possible, after all.
Deconstruct your Digital Transformation
Digital Transformation is the word on everyone’s lips, but what does it mean, really? And why should your business care? Our white paper breaks down the subject of Digital Transformation into smaller, bitesize chunks that’s easy for businesses like yours to understand.
Digitise Your Business
Networks
Converged, scalable, resilient networks, advice and managed services.
Unified Comms
Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions for midsize organisations.
Professional Services
Strategic advice, managed services and hands-on support to guide your digital transformation.
Psst. You don’t know what you don’t know. Cut through the digital noise and get insights that matter the most to your business by subscribing to our blog.
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95%
of our customers achieve better measurable results
Our latest insights
Blog
Less Haste, More Speed with Digital Transformation
Law firms and financial organisations are trying to offer a more engaging user experience for their internal and external customers through digital transformation. However, many are deploying ‘quick fix’ technology rather than a well-designed integrated solution.
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Resources
Conversational AI & RPA: Making a business case to your CFO
Your CFO is arguably your most valuable supporter, but also your biggest blocker. You need their support as otherwise the project will never take off. We’re here to make it easy for you, here’s the key benefits to highlight to your CFO when building a business case for Conversation AI and RPA.
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