Britannic Technologies: Business Communication Solutions

We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

Cloud-hosted omnichannel platforms for positive and productive inbound and outbound customer communications.

Connectivity, network design and management services that secure your communications infrastructure and improve business performance.

Fully integrated voice, email, video, conferencing, messaging and real-time communication solutions designed for midsize companies.

Strategic advice, practical solutions and hands-on support to guide the digital transformation of your operations.

95%

of our customers achieve better measurable results

Chartered Society Of Physiotherapy

The Society has relied on Britannic’s expertise to update its Mitel estate and redesign its communications infrastructure for resilience and agility.
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RCNi

RCNi has deployed Skype for Business to create an effective UC environment that offers seamless communication for the publisher’s business teams and that leverages its existing ICT investment.
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Trailfinders. A Contact Centre Silver Lining

We centralised 29 Trailfinders locations and 800 staff in a state-of-the-art contact centre handling over 5 million calls a year.
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HW Fisher & Co.

Drawing on Britannic’s strategic consultancy and solution design services, HW Fisher & Company has transitioned to a resilient Mitel UC environment and facilitated closer team collaboration for its accountants.
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Certsure

We future-proofed the Certsure contact centre with a bespoke Cloud-hosted system that offers full resiliency, effective scalability and easy management reporting.
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