Inbox
Manage all incoming and outgoing digital communications in one simple dashboard, across multiple channels.
Reviews
Knowing your customers has never been more vital.
Bizibot
A chatbot that's designed to be on the front line with your customer service agents to support the customer service strategy.
Inbox
It enables streamlined email communication, allowing prompt and personalised responses to customer enquiries. Therefore, enhancing overall customer satisfaction and loyalty. It is able to prioritise and present emails to agents so none will be missed.
Find out more about Inbox“We were inundated with emails and web forms and our agents couldn’t respond within the time frame the residents would expect.
We also had no control over what was coming into the contact centre, therefore couldn’t meet the demands of residents.”
Coral Bannister, Digital Contact Centre Manager, Peabody

Core capabilities and functionality
- Automate post-interaction surveys
- Dynamic questions
- Phone system agnostic
- Low review flagging and routing
- Consistent with your brand
- Flexible delivery
- Real-time customer feedback dashboards

Allow agents to work on priority customers
- Multiple channels including Social Media and Websites
- Answers easy, mundane and repetative questions (but can also answer complex!)
- Low-code, meaning quick and easy set-up
- Free's up Agent time to deal with priority customers or urgent tasks/enquiries
Lets transform your business.
Our solutions can improve employee efficiency and create a better experience for your customers. Get in touch now.