Valuable, skilled and personal in everything we do.
Most importantly, though, we are your partner when it comes to designing, delivering and developing your business communications and digital shift. We are customer focused, working closely with you to understand your business goals, processes and culture. Then we build and support your integrated solution with digital services, systems and applications that really meet your end user needs and commercial requirements.
We are stronger together, working as one. We communicate clearly, openly, and in good time, to provide support, constructive feedback and embrace diversity, to deliver exceptional outcomes.
We embrace change and challenge the status quo, applying critical and design thinking to come up with new ideas and solutions that create new value for our clients, our company, and our community.
We build trust through integrity, accountability, fairness and acting ethically. We deliver upon the promises we make.
To find the right solutions and add value we listen to and understand our customers and partners and interested stakeholders, building strong strategic relationships based on mutual trust and respect.
We are a professional team that never stops learning, strives to be the best in everything that we do, and delivers excellent, fit-for-purpose solutions that add maximum value to our customers and partners.
4 x Innovation Innovation Innovation Innovation
We’re developing a physical space that facilitates innovation and encourages the development of ideas and progression in the technology we use. The space will be an environment where Britannic, its partners and customers can come together to develop solutions that address constantly evolving customer and business needs.
We value research and development, constantly looking to improve our offering and streamline our products. We look for potential flaws and ensure our solutions are as efficient as possible, delivering real value to our customer base.
We put processes in place to enable our staff to share their ideas and contribute to industry innovation. Ideas can be tabled and then verified and tested with steps to ensure implementation is smooth and beneficial for our customers.
We collaborate with partners and clients to innovate customer experience and facilitate digital transformation. The trust we have with our partners, built from long term relationships enables us to be the first to push new products and software. So we can always champion the latest and greatest technology.
Start innovating today
Talk to us
The Britannic team is a diverse and dedicated group of communications technology experts. Collaboration is one of our values because we are passionate about our customers’ business success, digital transformation and future-proof solutions.
Browse open positions
Best Customer Experience & Engagement Company 2023
Surrey 5th annual SME News’ 2023 Business Elite Awards
Innovation Partner of the Year 2022
Awarded to Britannic by Mitel
Best Enterprise UC Customer Solution (500+ users)
Comms National Awards 2021
Communications Service Provider of the Year 2021 - South East England
2021 Global Business Insight Awards
England’s Best Business Communications Specialists, 2021 - UK
SME News’ Business Elite Awards of 2021
Best in Business Communication Solutions, 2020 - UK
SME News’ Business Elite Awards of 2020
Best Business Telecommunications Company 2019 - South East England
UK Enterprise Awards 2019
The Institution of Engineering and Technology (IET) had been working on PDQ machines for payments over the phone; this proved time consuming and inefficient. We moved them to SIP telephony and a cloud PCI solution to increase efficiencies and make compliance easier.
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