We are award-winning consultative technology specialists in business communications, systems integration, digital transformation and managed services, maximising the ICT investment of private and public organisations across the UK.

Most importantly, though, we are your partner when it comes to designing, delivering and developing your business communications and digital shift. We are customer focused, working closely with you to understand your business goals, processes and culture. Then we build and support your integrated solution with digital services, systems and applications that really meet your end user needs and commercial requirements.

Hand shake over a business deal

Our Mission

Driving Positive Strategic Change

Empowering IT and Business Leaders:

  • Driving Positive Strategic Change and Business Transformation. 
  • Innovating to deliver best in class communication and information systems.

We Live by Our Values


We are stronger together, working as one. We communicate clearly, openly, and in good time, to provide support, constructive feedback and embrace diversity, to deliver exceptional outcomes.


We embrace change and challenge the status quo, applying critical and design thinking to come up with new ideas and solutions that create new value for our clients, our company, and our community.


We build trust through integrity, accountability, fairness and acting ethically. We deliver upon the promises we make.


To find the right solutions and add value we listen to and understand our customers and partners and interested stakeholders, building strong strategic relationships based on mutual trust and respect.


We are a professional team that never stops learning, strives to be the best in everything that we do, and delivers excellent, fit-for-purpose solutions that add maximum value to our customers and partners.

Lead IT Support Engineer – EMEA


We've been working with Britannic for several years and have always received excellent service. They have helped us whenever we needed it, and they have resolved issues within the timeframes we specified. Britannic offered us a solution, particularly during the pandemic years, and assisted us in converting and migrated our entire office phone system to VoIP 8x8 work. Britannic always tries to keep us informed of any issues that arise, as well as any new changes to 8x8 work, which helps us inform our office staff. Britannic always gets back to us if we need anything. We were extremely pleased with the services and would recommend them to our global offices.

We take pride in helping you meet your business objectives


Years in the Industry




Customer Satisfaction

4 x Innovation Innovation Innovation Innovation

Think Tank

We’re developing a physical space that facilitates innovation and encourages the development of ideas and progression in the technology we use. The space will be an environment where Britannic, its partners and customers can come together to develop solutions that address constantly evolving customer and business needs.

Research & Development

We value research and development, constantly looking to improve our offering and streamline our products. We look for potential flaws and ensure our solutions are as efficient as possible, delivering real value to our customer base.

Innovation Portal

We put processes in place to enable our staff to share their ideas and contribute to industry innovation. Ideas can be tabled and then verified and tested with steps to ensure implementation is smooth and beneficial for our customers.

Trialling new products

We collaborate with partners and clients to innovate customer experience and facilitate digital transformation. The trust we have with our partners, built from long term relationships enables us to be the first to push new products and software. So we can always champion the latest and greatest technology.

Start innovating today

Talk to us
Hard working team collaborating to innovate

Join our team

The Britannic team is a diverse and dedicated group of communications technology experts. Collaboration is one of our values because we are passionate about our customers’ business success, digital transformation and future-proof solutions.

Browse open positions

As a team and as individuals, we give back to the community

A-Class Partners

Our partner ecosystem means two things: Strong support for your systems, applications and networks and reliable innovation that embraces your existing technology investments. Our partner ecosystem is close-knit, for example we’re one of only 10 Mitel Platinum Partners. 

Browse our partners

An Award-Winning Technology Specialist

WINNER, 2023

Best Customer Experience & Engagement Company 2023

Surrey 5th annual SME News’ 2023 Business Elite Awards

WINNER, 2022

Innovation Partner of the Year 2022

Awarded to Britannic by Mitel

WINNER, 2021

Best Enterprise UC Customer Solution (500+ users)

Comms National Awards 2021

WINNER, 2021

Communications Service Provider of the Year 2021 - South East England

2021 Global Business Insight Awards

WINNER, 2021

England’s Best Business Communications Specialists, 2021 - UK

SME News’ Business Elite Awards of 2021

WINNER, 2020

Best in Business Communication Solutions, 2020 - UK

SME News’ Business Elite Awards of 2020

WINNER, 2019

Best Business Telecommunications Company 2019 - South East England

UK Enterprise Awards 2019

Featured case study


The Institution of Engineering and Technology (IET) had been working on PDQ machines for payments over the phone; this proved time consuming and inefficient. We moved them to SIP telephony and a cloud PCI solution to increase efficiencies and make compliance easier.

View case study View all case studies
the IET logo
Credit card and phone in somebody's hands

The Technology

  1. DTMF portal
  2. NetX SIP portal