We are award-winning specialists in business communications, systems integration, digital transformation and managed services, maximising the ICT investment of private and public organisations across the UK.
Most importantly, though, we are your partner when it comes to designing, delivering and developing your business communications and digital shift. We are customer focused, working closely with you to understand your business goals, processes and culture. Then we build and support your integrated solution with digital services, systems and applications that really meet your end user needs and commercial requirements.
We really take the time to understand your business and what you’re trying to achieve. It’s less about the technology for us, more about the problem you’d like to solve. Our structured workshop sessions such as our discovery workshops when we first start exploring a new issue ensures we start at the root cause of your problem.
We’ve got over three decades of experience in business communications and digital transformation projects. Plus, in-house developers and support expertise as well as great vision and business acumen. Many of our account managers have been with us for well over a decade, bringing a wealth of experience with them to your next project.
We mitigate risk through well-documented onboarding, ensuring that changes take place smoothly and in a planned, ordered fashion. Our predictable programme will help remove fear of the unknown and uncertainty within your business. Our highly qualified project team have all taken the PRINCE2 examination to enable them to follow best practice.
We offer 1st and 2nd line support, giving you an unparalleled direct service, fast. Unlike your average technology reseller we resolve most of the issues ourselves rather than referring you to the technology vendor.
We can extend the life and scope of your platform by incorporating new technologies that meet your needs and customer demands as they arise. With the use of open APIs to provide simple access for new and upcoming tech.
Empowering customers and partners with best in class, value-added, tailored communication & information systems and innovative solutions. Solving today’s challenges and positively underpinning strategic change and business transformation.
We are stronger together, working as one, and communicate clearly, openly and timely, to provide support, constructive feedback and embrace diversity, to deliver exceptional outcomes.
We embrace change, challenge the status quo, apply critical and design thinking to come up with new ideas and solutions that create new value for our clients, our company and our community
We build trust through integrity, accountability, fairness and acting ethically. We deliver upon the promises we make.
To find the right solutions and add value we listen to & understand our customers and partners and interested stakeholders, build strong strategic relationships based on mutual trust and respect.
We are a professional team that never stops learning, strives to be the best in everything that we do, and delivers excellent, fit-for-purpose solutions that add maximum value to our customers and partners.
30+
Years in the Industry
300+
Customers
97%
Customer Satisfaction
Our partner ecosystem means two things: Strong support for your systems, applications and networks and reliable innovation that embraces your existing technology investments. Our partner ecosystem is close-knit, for example we’re one of only 10 Mitel Platinum Partners.
We’re relationship centric. Working to ensure our customers are on track to meet business objectives and goals with tailormade solutions. Our teams work as an extension of your team, building the best digital roadmap for you and working to overcome problems. Quality is vital to us, which is why we’re on several frameworks and have the ISO accreditations to match.
Our success is testament to the people that work at Britannic. We know two heads are better than one. Operating with an open and collaboration orientated culture means that we can foster creativity and solve problems quickly.
The Britannic team is a diverse and dedicated group of communications technology experts. Collaboration is one of our values because we are passionate about our customers' business success, digital transformation and future-proof solutions.
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Best Enterprise UC Customer Solution (500+ users)
Communications Service Provider of the Year 2021 - South East England
England's Best Business Communications Specialists, 2021 - UK
Best in Business Communication Solutions, 2020 - UK
Best Business Telecommunications Company 2019 - South East England
We'd love to hear from you! Find your next opportunity on our careers page.
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