The Smarter Business SMS Service

NetSMS

NetSMS is Britannic’s enterprise-grade business SMS messaging service that makes it easy to send and receive text messages from email or existing systems. Whether you’re sending customer reminders, service alerts or marketing campaigns, NetSMS ensures reliable, secure delivery every time. With fast set-up and flexible integration, it’s the modern way to use text messaging for business — helping you stay connected with customers and employees, wherever they are.

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The Capabilities Behind NetSMS

Email-to-SMS Simplicity

NetSMS isn’t just for one-off alerts, customers can reply and responses flow straight back into your inbox or CRM. That means real conversations, not just notifications, handled at enterprise scale.

Two-Way Business Texting

Connect NetSMS to your CRM, ERP or service desk and let automation handle the heavy lifting. Appointment reminders, updates or alerts are sent automatically, cutting human error and freeing up staff time.

Automated Workflows & Triggers

Send thousands of messages in seconds while still tailoring content with personalisation and segmentation. Schedule campaigns, monitor delivery and measure engagement to prove ROI.

Bulk Campaigns with Intelligence

Send thousands of messages in seconds while still tailoring content with personalisation and segmentation. Schedule campaigns, monitor delivery and measure engagement to prove ROI.

Secure & Compliant by Design

NetSMS is built for regulated industries with end-to-end encryption, GDPR/PECR compliance tools and full consent management. You get all the power of SMS, backed by enterprise-grade governance.

Scalable Platform with Global Reach

Whether you need to text 10 customers or 100,000, NetSMS scales seamlessly. High throughput and carrier-grade resilience ensure reliable delivery across the UK and worldwide.

Woman Smiling At Phone After Receiving Business Text Message

Is Your Business Using SMS Yet? If Not, Now Is The Time To Start

The UK’s SMS marketing industry is growing rapidly, with mobile commerce expected to generate over £100 billion in sales by 2025.

As consumer attention spans shrink and inboxes become more crowded, businesses can’t afford to ignore SMS. With open rates near 100%, there’s no better way to reach customers instantly.

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Value Delivered with NetSMS
Reach Customers Faster

With 98% of SMS messages opened, and 90% read within three minutes, business texting ensures your message cuts through instantly. No waiting for emails to be noticed or phone calls to be answered.

Reduce Missed Appointments and Delays

In healthcare, SMS reminders have reduced no-shows by up to 40%. The same principle applies in retail, logistics and services, where timely alerts improve efficiency and save costs.

Build Customer Confidence

Fraud alerts, outage notifications and delivery updates reassure customers in real time. By proactively keeping them informed, you reduce inbound calls and protect brand trust.

Boost Staff Productivity

Replace manual calls and follow-ups with automated SMS workflows. Shift reminders, rota changes and urgent updates reach employees instantly, improving coordination and morale.

Protect Investments & Stay Compliant

Unlike consumer messaging apps, NetSMS is a secure, enterprise-ready business SMS service. It integrates with your existing systems, meets compliance obligations, and future-proofs your communication strategy.

Discover More About NetSMS Here!

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Want to discuss how your business could help scale up their communications and reach larger audiences? Fill in the form for a no obligation, friendly consultative chat with one of our team.

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