NetSMS is Britannic’s enterprise-grade business SMS service. It lets you send, receive and automate text messages for business directly from your email, CRM or other systems, giving you a fast and reliable way to reach customers and staff.

How is NetSMS different from consumer texting apps?

Unlike consumer apps, NetSMS is a secure and scalable business texting service. It supports bulk sending, automation, reporting and compliance - features designed for organisations, not individuals.

Can customers reply to messages sent through NetSMS?

Yes. NetSMS supports two-way communication, so customers can reply, and their responses are routed back into your email inbox or CRM. This makes it easy to manage conversations at scale.

How does NetSMS integrate with existing systems?

NetSMS connects seamlessly with email clients like Outlook or Gmail. It also integrates with CRMs, ERPs and service desks via APIs, so you can automate workflows such as appointment reminders, fraud alerts or delivery updates.

Is NetSMS secure and compliant?

Absolutely. NetSMS uses end-to-end encryption and provides GDPR and PECR compliance tools, including consent management and opt-out tracking. It’s built to support regulated sectors like healthcare and finance.

What types of businesses use NetSMS?

NetSMS is trusted across healthcare, retail, logistics, financial services, education and public sector organisations. Any business that needs timely, reliable communication benefits from a business SMS messaging service.

Can NetSMS handle international messaging?

Yes. NetSMS supports international delivery, with high throughput and carrier-grade reliability. Our team helps ensure compliance with regional messaging regulations.

How quickly are messages delivered?

Messages are usually delivered within seconds. With SMS open rates at 98% and 90% read within three minutes (Infobip 2025), it’s one of the fastest way to reach people.

How much does NetSMS cost?

Pricing depends on message volume, international coverage and features (like two-way replies or campaign reporting). We offer transparent pricing tiers so you can scale cost-effectively.

How fast can I get started?

Most organisations are live in just a few days. Britannic provides full onboarding, integration support and training to ensure you’re up and running quickly with zero disruption.

Britannic | NetSMS

The Capabilities Behind NetSMS

Email-to-SMS Simplicity

NetSMS isn’t just for one-off alerts, customers can reply and responses flow straight back into your inbox or CRM. That means real conversations, not just notifications, handled at enterprise scale.

Two-Way Business Texting

Connect NetSMS to your CRM, ERP or service desk and let automation handle the heavy lifting. Appointment reminders, updates or alerts are sent automatically, cutting human error and freeing up staff time.

Automated Workflows & Triggers

Send thousands of messages in seconds while still tailoring content with personalisation and segmentation. Schedule campaigns, monitor delivery and measure engagement to prove ROI.

Bulk Campaigns with Intelligence

Send thousands of messages in seconds while still tailoring content with personalisation and segmentation. Schedule campaigns, monitor delivery and measure engagement to prove ROI.

Secure & Compliant by Design

NetSMS is built for regulated industries with end-to-end encryption, GDPR/PECR compliance tools and full consent management. You get all the power of SMS, backed by enterprise-grade governance.

Scalable Platform with Global Reach

Whether you need to text 10 customers or 100,000, NetSMS scales seamlessly. High throughput and carrier-grade resilience ensure reliable delivery across the UK and worldwide.

Woman Smiling At Phone After Receiving Business Text Message

Is Your Business Using SMS Yet? If Not, Now Is The Time To Start

The UK’s SMS marketing industry is growing rapidly, with mobile commerce expected to generate over £100 billion in sales by 2025.

As consumer attention spans shrink and inboxes become more crowded, businesses can’t afford to ignore SMS. With open rates near 100%, there’s no better way to reach customers instantly.

Learn More About SMS for Business Book a Demo

Value Delivered with NetSMS

Reach Customers Faster

With 98% of SMS messages opened, and 90% read within three minutes, business texting ensures your message cuts through instantly. No waiting for emails to be noticed or phone calls to be answered.

Reduce Missed Appointments and Delays

In healthcare, SMS reminders have reduced no-shows by up to 40%. The same principle applies in retail, logistics and services, where timely alerts improve efficiency and save costs.

Build Customer Confidence

Fraud alerts, outage notifications and delivery updates reassure customers in real time. By proactively keeping them informed, you reduce inbound calls and protect brand trust.

Boost Staff Productivity

Replace manual calls and follow-ups with automated SMS workflows. Shift reminders, rota changes and urgent updates reach employees instantly, improving coordination and morale.

Protect Investments & Stay Compliant

Unlike consumer messaging apps, NetSMS is a secure, enterprise-ready business SMS service. It integrates with your existing systems, meets compliance obligations, and future-proofs your communication strategy.

NetSMS FAQ's

NetSMS is Britannic’s enterprise-grade business SMS service. It lets you send, receive and automate text messages for business directly from your email, CRM or other systems, giving you a fast and reliable way to reach customers and staff.
Unlike consumer apps, NetSMS is a secure and scalable business texting service. It supports bulk sending, automation, reporting and compliance - features designed for organisations, not individuals.
Yes. NetSMS supports two-way communication, so customers can reply, and their responses are routed back into your email inbox or CRM. This makes it easy to manage conversations at scale.
NetSMS connects seamlessly with email clients like Outlook or Gmail. It also integrates with CRMs, ERPs and service desks via APIs, so you can automate workflows such as appointment reminders, fraud alerts or delivery updates.
Absolutely. NetSMS uses end-to-end encryption and provides GDPR and PECR compliance tools, including consent management and opt-out tracking. It’s built to support regulated sectors like healthcare and finance.
NetSMS is trusted across healthcare, retail, logistics, financial services, education and public sector organisations. Any business that needs timely, reliable communication benefits from a business SMS messaging service.
Yes. NetSMS supports international delivery, with high throughput and carrier-grade reliability. Our team helps ensure compliance with regional messaging regulations.
Messages are usually delivered within seconds. With SMS open rates at 98% and 90% read within three minutes (Infobip 2025), it’s one of the fastest way to reach people.
Pricing depends on message volume, international coverage and features (like two-way replies or campaign reporting). We offer transparent pricing tiers so you can scale cost-effectively.
Most organisations are live in just a few days. Britannic provides full onboarding, integration support and training to ensure you’re up and running quickly with zero disruption.