FAQs

Yes. MIA supports flexible deployment and storage options, including region-specific hosting, bring-your-own-storage configurations and enterprise governance controls. This enables organisations to align meeting intelligence with UK data sovereignty, security and compliance requirements while maintaining greater control over where sensitive organisational data is stored.

Yes. MIA supports configurable storage and deployment approaches, including regional hosting and enterprise-managed storage environments. This gives organisations greater control over where meeting conversations and operational intelligence are stored, helping businesses align meeting data management with internal security policies, compliance obligations and data residency requirements.

Yes. MIA is designed for enterprise environments where sensitive operational, customer, financial or legal discussions may take place. Organisations can apply governance policies, retention controls and workflow processes to help manage sensitive meeting intelligence securely, reducing the risks associated with unmanaged AI meeting tools and fragmented records.

No. MIA supports multiple collaboration platforms, including Microsoft Teams, Zoom, Google Meet and other supported meeting environments. This enables organisations to manage meeting intelligence consistently across different communication platforms while centralising conversations, operational knowledge and business insights within a governed organisational environment.

MIA captures and structures meeting conversations so organisations can operationalise meeting intelligence across workflows, customer engagement, sales processes and decision-making activities. Instead of leaving information trapped in isolated notes or transcripts, MIA helps businesses make discussions searchable, actionable and accessible across teams and operational systems.

MIA offers two subscription plans based on the level of insights and analysis needed:

Essential Plan - For enterprises looking to start with Meeting Insights

✅ Automatic MS Teams and Zoom recording
✅ One central repository: Record, save, analyse, and share all meeting content
✅ AI-generated meeting summaries, action items, Q&A, and issue detection
✅ 250 hours of AI analysis per month (for every 100 users)
✅ 6 months of meeting retention

Pro Plan - For enterprises looking for detailed insights on their meetings

Includes everything in the Essential Plan, plus:

✅ Advanced AI capabilities: Summary by topic and speaker, "Prepare Me for the Next Meeting" feature
✅ Organisational meeting analytics dashboard
✅ 500 hours of AI analysis per month (for every 100 users)
✅ 12 months of meeting retention

Yes. MIA can integrate with CRM platforms, project management systems and operational workflows so meeting intelligence can drive follow-up actions and business processes. This helps organisations improve efficiency, automate administrative tasks and connect meeting outcomes directly with customer engagement, sales activity and operational management.

MIA preserves meeting history, customer discussions, decisions and action items within a searchable organisational system. This helps teams maintain continuity, accelerate onboarding and reduce knowledge loss when employees change roles or leave the organisation. Staff can quickly access historical context without relying on individual employees or disconnected records.

MIA supports enterprise governance through controlled storage policies, configurable retention settings, secure access management and auditability features. Organisations can manage how meeting intelligence is captured, stored and accessed while supporting internal governance and regulatory requirements. This helps businesses maintain greater control over sensitive meeting conversations and operational knowledge.

NetTranslate is designed specifically for business communications, customer service and contact centre environments. Unlike many AI translation tools, it delivers real-time voice translation during live conversations, integrates with existing communication platforms and supports operational workflows. This helps organisations provide multilingual customer support while maintaining a natural and efficient customer experience.