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FAQs

If you have any questions that we haven’t covered here, please contact us and we’ll do the best we can to answer them.

  • Getting started is easy. Simply contact us to discuss your business needs and goals. Our team will work with you to assess your current IT and communication systems, identify areas for improvement, and develop a customised managed services plan tailored to your requirements.

  • MIA is an AI Meetings Assistant designed to enhance virtual collaboration by providing AI-powered transcription, note-taking, and meeting insights. It helps teams capture discussions, summarise key points, and track action items effortlessly.

  • MIA seamlessly integrates as a Microsoft Teams or Zoom Insight tool, providing real-time AI transcription, note-taking assistance, and post-meeting summaries. It ensures that every meeting has actionable outcomes and that no critical detail is lost.

  • Unlike other AI Meetings Assistants, MIA offers:

    • Superior AI-powered transcription for Microsoft Teams Meetings and Zoom
    • Automated action item tracking
    • One central repository for storing all meetings
    • Advanced AI-driven meeting insights
  • Yes! MIA functions as a note-taking assistant that automatically transcribes discussions, highlights key takeaways, and organises meeting insights, eliminating the need for manual note-taking.

  • MIA provides highly accurate AI Meetings Transcription, designed specifically for Microsoft Teams and Zooms Meetings Transcription. It uses advanced speech recognition and noise reduction to deliver high-accuracy transcriptions.

  • Yes! MIA goes beyond transcription by acting as a Meetings Insights Assistant. It:

    • Summarises discussions
    • Identifies action items
    • Analyses participant engagement
    • Tracks follow-ups automatically
  • Absolutely! MIA is the perfect solution for companies primarily using Microsoft Teams Insight but occasionally conducting meetings on Zoom. It ensures a consistent AI-driven experience across multiple platforms.

  • MIA automatically categorises and stores all your meeting records in one centralised dashboard. This makes it easy to:

    • Search past meetings
    • Retrieve transcripts
    • Share insights with team members

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