FAQs

Getting started is easy. Simply contact us to discuss your business needs and goals. Our team will work with you to assess your current IT and communication systems, identify areas for improvement, and develop a customised managed services plan tailored to your requirements.

MIA is an enterprise meeting intelligence and governance platform that securely captures, manages and operationalises meeting data. Unlike personal AI note-taking tools, MIA provides governance controls, searchable organisational knowledge and workflow integration. It helps organisations transform meetings into structured operational intelligence rather than isolated notes or summaries.

MIA helps sales and customer-facing teams capture customer conversations, track actions and improve handovers between departments. By turning meetings into searchable insights, MIA supports stronger customer context, more consistent engagement and improved follow-up activities. This helps teams improve responsiveness, coaching and customer experience across the sales journey.

Standalone AI note-taking tools are typically designed for individual productivity. MIA is designed for organisational use cases including governance, operational workflows, cross-team visibility and enterprise management of meeting intelligence. It helps organisations securely transform meetings into searchable operational knowledge rather than isolated summaries or personal notes.

Yes. MIA supports flexible deployment and storage options, including region-specific hosting, bring-your-own-storage configurations and enterprise governance controls. This enables organisations to align meeting intelligence with UK data sovereignty, security and compliance requirements while maintaining greater control over where sensitive organisational data is stored.

Yes. MIA supports configurable storage and deployment approaches, including regional hosting and enterprise-managed storage environments. This gives organisations greater control over where meeting conversations and operational intelligence are stored, helping businesses align meeting data management with internal security policies, compliance obligations and data residency requirements.

Yes. MIA is designed for enterprise environments where sensitive operational, customer, financial or legal discussions may take place. Organisations can apply governance policies, retention controls and workflow processes to help manage sensitive meeting intelligence securely, reducing the risks associated with unmanaged AI meeting tools and fragmented records.

No. MIA supports multiple collaboration platforms, including Microsoft Teams, Zoom, Google Meet and other supported meeting environments. This enables organisations to manage meeting intelligence consistently across different communication platforms while centralising conversations, operational knowledge and business insights within a governed organisational environment.

MIA captures and structures meeting conversations so organisations can operationalise meeting intelligence across workflows, customer engagement, sales processes and decision-making activities. Instead of leaving information trapped in isolated notes or transcripts, MIA helps businesses make discussions searchable, actionable and accessible across teams and operational systems.