FAQs

NetSMS connects seamlessly with email clients like Outlook or Gmail. It also integrates with CRMs, ERPs and service desks via APIs, so you can automate workflows such as appointment reminders, fraud alerts or delivery updates.

Absolutely. NetSMS uses end-to-end encryption and provides GDPR and PECR compliance tools, including consent management and opt-out tracking. It’s built to support regulated sectors like healthcare and finance.

NetSMS is trusted across healthcare, retail, logistics, financial services, education and public sector organisations. Any business that needs timely, reliable communication benefits from a business SMS messaging service.

Yes. NetSMS supports international delivery, with high throughput and carrier-grade reliability. Our team helps ensure compliance with regional messaging regulations.

Messages are usually delivered within seconds. With SMS open rates at 98% and 90% read within three minutes (Infobip 2025), it’s one of the fastest way to reach people.

Pricing depends on message volume, international coverage and features (like two-way replies or campaign reporting). We offer transparent pricing tiers so you can scale cost-effectively.

Most organisations are live in just a few days. Britannic provides full onboarding, integration support and training to ensure you’re up and running quickly with zero disruption. 

NetXFax is Britannic’s hosted fax service that lets you send and receive faxes via email. Outbound faxes are sent as an email attachment, while inbound faxes arrive directly in your inbox as a PDF. No fax machine or extra hardware is required.

Yes. With NetXFax you can send a fax directly from Outlook, Gmail or any email client. The service converts your email into a fax and delivers it securely to the recipient’s fax number.

No. NetXFax replaces the need for physical fax machines and phone lines. All you need is your email account and a registered fax number connected through the NetX SIP platform.