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Most organisations can get started within weeks, not months. The drag-and-drop interface and modular integrations make setup simple, with no major IT overhaul required.
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Security is built in at every level. All data transfers are encrypted, and the platform follows Britannic’s ISO 27001-aligned standards to protect sensitive customer and business information.
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INBOX Enterprise supports any business that manages high volumes of customer interactions — including contact centres, retail, utilities, healthcare, financial services and public sector organisations.
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Because it’s cloud-hosted, teams can access INBOX Enterprise from anywhere. Agents, managers and back-office staff share the same live view of data, workflows and communication history — ensuring consistent collaboration.
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Britannic has decades of experience in communications, automation and system integration. INBOX Enterprise combines that expertise with proven technology, giving you a reliable, scalable and secure automation solution tailored to your business.
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It’s a secure, high-availability private cloud platform that hosts your existing Mitel Unified Communications and Contact Centre systems. It provides 99.999% uptime, UK data residency, and carrier-grade resilience - allowing you to modernise without replacing your Mitel investment.
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It’s a secure, high-availability private cloud platform that hosts your existing Mitel Unified Communications and Contact Centre systems. It provides 99.999% uptime, UK data residency, and carrier-grade resilience - allowing you to modernise without replacing your Mitel investment.
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A private cloud offers greater control, security, and reliability than public cloud deployments. With Britannic, your UC and Contact Centre run on dedicated UK infrastructure, designed specifically for Mitel workloads and managed by certified engineers.
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Migration is fully managed by Britannic’s specialists to minimise downtime. We assess your environment, run pilot tests, and move in phases to ensure a seamless transition - often with zero disruption to day-to-day operations.
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Yes. Britannic’s Private Cloud supports MiVoice Business, MiCollab, and MiContact Centre. You can retain your existing systems and licences, while benefiting from modern infrastructure and cloud-level resilience.
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