-
Yes. Leading UCaaS providers, including 8x8, use encryption, multi-factor authentication, and compliance frameworks such as GDPR, HIPAA, and PCI-DSS to protect your data and communications.
-
Traditional phone systems rely on on-premises hardware and physical lines, while UCaaS operates entirely in the cloud. This means easier updates, lower maintenance, remote accessibility and continuous innovation.
-
Absolutely. Modern UCaaS platforms integrate with CRMs (like Salesforce and HubSpot), productivity suites (like Microsoft 365 and Google Workspace), and even collaboration platforms like Microsoft Teams for a seamless workflow.
-
Yes. UCaaS is purpose-built for hybrid work, giving teams access to the same voice, video, and messaging tools across devices, wherever they are.
-
8x8 Work is a cloud-based UCaaS platform that unifies voice, video, messaging, and collaboration in one secure app, accessible on desktop, mobile and web.
-
No. One 8x8 Work licence gives users full access across desktop, mobile and web. Your experience stays consistent and synced across every device.
-
Licences include calling, video meetings, team messaging, integrations and analytics. With tiers (X2–X8) offering different levels of capability depending on your role and requirements.
-
Yes. 8x8 Work integrates natively with Microsoft Teams, allowing users to make and receive PSTN calls directly within Teams while benefiting from 8x8’s global network and analytics.
-
Absolutely. 8x8 Work meets global compliance standards such as GDPR, HIPAA and PCI-DSS. All calls, messages and meetings are encrypted and hosted in secure data centres.
-
Yes. 8x8 provides global PSTN coverage in over 55 countries, ensuring consistent, high-quality communication for distributed teams and international customers.
-
