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FAQs

If you have any questions that we haven’t covered here, please contact us and we’ll do the best we can to answer them.

  • MiCollab is available on PC, Mac, tablets, web browsers, iOS and Android, giving users a consistent collaboration experience across all devices.

  • Yes. MiCollab includes an integrated softphone that lets users make and receive business calls from any supported device, with seamless handoff between desktop, mobile and desk phone.

  • MiCollab includes real-time chat, group chat, collaboration spaces, document sharing, file management, web-based collaboration viewing, and text-to-speech for enhanced accessibility.

  • Yes. MiCollab provides audio and video conferencing, screen sharing, scheduled and ad-hoc meetings, and integration with third-party video tools. It also integrates with Microsoft Outlook calendars for meeting scheduling.

  • Yes. MiCollab integrates with Microsoft Teams and other key third-party video applications, allowing users to access MiCollab capabilities within their existing workflows.

  • MiCollab provides a consistent user experience across devices, secure remote access, mobile softphone capability, and presence visibility - enabling employees to collaborate effectively from any location.

  • Yes. MiCollab uses encrypted connections, authenticated access and unified management to ensure secure communication across networks and devices.

  • Yes. MiCollab can send and receive SMS messages with internal and external participants through a supported SMS service provider.

  • Yes. MiCollab provides a single administration interface for voice, speech, unified messaging (UM) and fax services, simplifying management for IT teams.

  • In many organisations, yes. MiCollab combines calling, chat, meetings, conferencing, file sharing and collaboration into one platform, reducing the need for separate applications and licences.

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