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Email Archiving for Microsoft 365 provides long-term, tamper-proof email retention for compliance, audits and eDiscovery. It ensures emails remain accessible when needed.
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Acronis MDR/XDR provides 24/7 monitoring, threat detection and incident response delivered by security experts. It is designed for organisations that want advanced security without building an internal SOC.
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Yes. Acronis scales from small businesses to larger organisations. Packages can be selected based on size, data volume and security needs.
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Yes. Encryption, immutable storage and audit capabilities help support compliance with regulations such as GDPR and industry standards.
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No. Acronis uses a modular approach, allowing businesses to start with the protection they need and add additional capabilities over time.
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Yes. Fast recovery, automated disaster recovery and cloud failover help minimise disruption and speed up recovery after data loss or cyber attacks.
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Yes. Britannic helps organisations select the right Acronis packages, supports implementation and provides ongoing guidance to ensure long-term value.
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Conversational AI for contact centres uses artificial intelligence to understand spoken language and respond naturally during live phone calls. VoiceAI enables automated call handling, intelligent routing and task completion without relying on traditional keypad menu systems.
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AI voice automation listens to a caller’s speech, identifies intent and triggers predefined workflows or system actions. VoiceAI can operate using speech-to-text or speech-to-speech processing, reducing response delays and enabling seamless escalation to human agents when required.
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AI voice automation allows callers to speak naturally and adapts dynamically to their request, whereas traditional IVR systems require callers to navigate fixed keypad menus. VoiceAI replaces button menus with natural conversation and can route or resolve enquiries based on intent.
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