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Meeting The Demands Of Today’s Customer With Data-Led Innovation

In A Nutshell

Markerstudy Group CIO, Dan Fiehn discusses the technologies that have helped the insurance business grow from 500 employees to 4,000 across the UK in just five years. Using examples from Markerstudy’s digital transformation programme, he illustrates how companies can leverage Big Data, machine learning and automation to improve customer understanding and innovate products and services.

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Talkative and Mitel Contact Centre Integration

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UC 2.0, beyond presence and desktop collaboration
Insights Live > Convergence Summit 2015

UC 2.0, beyond presence and desktop collaboration

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Using the call log function - Avaya IP Office 96 series telephone
Videos > Tutorials

Using the call log function - Avaya IP Office 96 series telephone

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