Your Trusted Zoom Partner for Secure, Scalable Communications

Danial Oates Zoom

Going Beyond A Zoom Reseller

At Britannic, our partnership with Zoom goes far beyond resale, it’s a strategic relationship built on deep expertise and shared values. We’re proud to be the first partner in the UK to achieve all three Zoom Up Partner Program competencies, alongside our Silver Zoom Partner status, recognising our ability to design, deploy and optimise Zoom Phone and Zoom Customer Experience solutions with confidence. Both Britannic and Zoom share a customer-first ethos: understanding real communication challenges, aligning technology to business outcomes, and delivering lasting value. For our customers, that means working with a partner trusted by Zoom and accountable from strategy through to ongoing optimisation.

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Bart Benninga/EMEA North Channel Sales Leader

Zoom

We are thrilled to announce Britannic as a key strategic partner. Along with our globally recognized communications and collaboration solutions and Britannic’s integration expertise and commitment to delivering exceptional value to customers, we are excited to disrupt the market.

A Partnership Built on Complementary Strengths

Britannic and Zoom are aligned by design. Zoom brings pace, innovation and simplicity; Britannic brings depth, governance and delivery discipline. Together, we bridge the gap between powerful technology and real-world business outcomes, ensuring communications strategies are not only modern, but operationally sound, secure and scalable.

Recognised Expertise, Not Just Affiliation

Our partnership is underpinned by proven capability and formal recognition, reflecting the level of trust Zoom places in Britannic. This isn’t a logo exercise, it’s a signal that our teams meet the highest standards for technical knowledge, solution design and customer delivery, giving organisations confidence they are working with genuine experts.

Consultative From Day One

We don’t start with technology - we start with understanding. Our consultative approach ensures decisions are grounded in business objectives, operational realities and user needs. From strategic discovery through to delivery, we provide clarity, structure and honest guidance, so there are no surprises and no misalignment later.

Designed for Adoption, Not Just Go-Live

Successful change is about people as much as platforms. That’s why we embed change management into everything we do, ensuring stakeholders are engaged, teams are supported and adoption happens quickly and confidently. The result is faster time to value and solutions that stick.

Customer Experience Is in Our DNA

Exceptional communication underpins exceptional customer experience. Our teams bring deep CX expertise, ensuring every solution is designed around consistency, usability and meaningful engagement. We focus on long-term experience improvement, not short-term deployment wins.

Long-Term Partnership, Not Project Delivery

Britannic works alongside you beyond implementation. We remain accountable, proactive and invested in your success, continually refining and improving how your communications support your organisation as it grows and evolves.

What This Partnership Changes for Your Business

When Zoom is delivered through Britannic, organisations don’t just modernise communications, they remove friction from how work gets done and how customers are engaged.

Reduced Operational Risk

Clear governance, structured delivery and dependable communications lower the risk of disruption, misalignment and fragmented user experiences as organisations scale or change.

Stronger Alignment Between Technology and Business Outcomes

Communications decisions are anchored to real business priorities,  whether that’s productivity, customer experience, compliance or growth, rather than driven by features or short-term needs.

Faster Organisational Adoption

Employees are able to adopt new ways of working quickly and confidently, avoiding the common pitfalls of low usage, workarounds and underutilised platforms.

Improved Consistency at Scale

As teams, locations and customer touchpoints increase, communications remain consistent, professional and controlled, protecting brand, experience and performance.

Long-Term Flexibility Without Rework

The partnership supports evolution over time, allowing organisations to adapt without repeated redesign, retraining or disruption.

Zoom Products & Solutions

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Join us on this journey

Together, we will redefine the way you communicate, collaborate, and connect with your customers and colleagues. Whether you're a business looking to enhance your communication strategy or an organisation seeking to revolutionise your call centre management, we have the expertise and solutions to make it happen all with the benefit of the familiar Zoom interface.

Contact us today to learn more about how Britannic and Zoom can transform your communication and collaboration strategies.

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