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Senior Account Manager

The Role

Location: Guildford, Surrey GU4 7WA
Hours: Full Time
Salary: Competitive

Must Have:

  • Minimum 5yrs experience selling CCaaS/UCaaS solutions (preferably experience with Zoom, 8x8, Five9, Mitel, Microsoft)
  • Proven Experience engaging with Senior Stakeholders and Managing Complex Sales Processes
    A highly driven, motivated and proactive character
  • Experience acquiring new logos with TCV £500k+
  • Able to commute minimum 1 day per week to Guildford. (ideally within an hour’s drive)

Britannic Technologies Limited is an award-winning, privately-owned value-added reseller and systems integrator established in 1984 in Guildford, Surrey. We collaborate with top vendors like 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom, driving their vision of a connected, sustainable future through smart technology and talented people.

More than just a reseller, we stand out with in-house software development, innovation, best practices, and professional services, enhancing customer’s operations. Our expert team specialises in business communications, contact centres, unified communications, networking, AI, automation, and systems integration, always prioritising value creation, risk mitigation, and strong, trust-based customer relationships.

We work closely with our customers and leading partners, understanding their needs to develop bespoke change strategies and technology solutions to achieve a competitive edge.

We are seeking a dynamic and proactive Senior Account Manager to secure new clients, generate sales to achieve targets, and manage customer accounts. If you are driven by customer success, innovation, and personal growth, Britannic Technologies is the place for you.

We boast a supportive, innovative, and customer-focused culture and value the development of our colleagues, offering extensive learning and growth opportunities within the company. Here, you're not just part of a team; you're part of a community dedicated to professional growth and excellence.

Role Specific Responsibilities:

  • Proactively winning new business and acquiring new customers
  • Producing proposals and reports
  • Owning and being accountable for achieving Gross Profit targets and associated KPI’s
  • Identifying specific needs and opportunities and recommending products, services and solutions to address those requirements.
  • Exerting influence to develop revenue and scope of services and associated adoption.
  • Identifying and developing new business opportunities within the marketplace, including sector opportunities and collaboration / partnering opportunities.
  • Effective planning and reviewing of significant projects and management of change initiatives
  • Communicating, negotiating and influencing within a complex and challenging environment
  • Resolves conflict and encourages co-operation within and across teams and groups

For a full Job description and further information please contact Kay: kheslop@btlnet.co.uk

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