FAQs

Yes, our Managed Services are highly customisable to meet the unique requirements of your business. We work closely with you to understand your needs and tailor our services to support your specific goals and challenges.

Our team of experienced IT professionals provides comprehensive support, including ongoing maintenance, troubleshooting, and optimisation. We offer 24/7 monitoring and support to ensure your systems run smoothly with minimal downtime.

Managed Services allow you to easily scale your IT and communication systems as your business grows. Whether you need to expand your infrastructure, add new functionalities, or adjust resources, our services can adapt to your evolving needs without significant investments in new technology.

Data and insights play a crucial role in our Managed Services. We provide quantifiable metrics to track service levels and performance, offering actionable insights that help you make informed decisions and drive improvements in your operations.

Pricing models vary but often involve a monthly subscription fee based on the services provided, the size of the organisation, and the level of support needed.

Getting started is easy. Simply contact us to discuss your business needs and goals. Our team will work with you to assess your current IT and communication systems, identify areas for improvement, and develop a customised managed services plan tailored to your requirements.

MIA is an enterprise meeting intelligence and governance platform that securely captures, manages and operationalises meeting data. Unlike personal AI note-taking tools, MIA provides governance controls, searchable organisational knowledge and workflow integration. It helps organisations transform meetings into structured operational intelligence rather than isolated notes or summaries.

MIA helps sales and customer-facing teams capture customer conversations, track actions and improve handovers between departments. By turning meetings into searchable insights, MIA supports stronger customer context, more consistent engagement and improved follow-up activities. This helps teams improve responsiveness, coaching and customer experience across the sales journey.

Standalone AI note-taking tools are typically designed for individual productivity. MIA is designed for organisational use cases including governance, operational workflows, cross-team visibility and enterprise management of meeting intelligence. It helps organisations securely transform meetings into searchable operational knowledge rather than isolated summaries or personal notes.