Britannic
    • Housing
    • Legal
    • Insurance
    • Finance
    • Professional Services
    • Local Government
    • Higher Education
    • Charity
    • Hospitality
    • Healthcare
    • Managed Services
    • Customer Experience & Engagement
    • Cloud & Connectivity
    • Unified Communications
    • Digital Transformation
    • Products & Solutions
  • Partners
    • About Us
    • Events
    • Careers
    • People
    • How we work
    • The Britannic Carbon Neutral Plan
    • All insights
    • Case Studies
    • Success Stories
    • Resources
    • Blog
    • Videos
    • News
  • Contact Us
CZone Login

FAQs

If you have any questions that we haven’t covered here, please contact us and we’ll do the best we can to answer them.

  • MIA offers two subscription plans based on the level of insights and analysis needed:

    Essential Plan - For enterprises looking to start with Meeting Insights

    ✅ Automatic MS Teams and Zoom recording
    ✅ One central repository: Record, save, analyse, and share all meeting content
    ✅ AI-generated meeting summaries, action items, Q&A, and issue detection
    ✅ 250 hours of AI analysis per month (for every 100 users)
    ✅ 6 months of meeting retention

    Pro Plan - For enterprises looking for detailed insights on their meetings

    Includes everything in the Essential Plan, plus:

    ✅ Advanced AI capabilities: Summary by topic and speaker, "Prepare Me for the Next Meeting" feature
    ✅ Organisational meeting analytics dashboard
    ✅ 500 hours of AI analysis per month (for every 100 users)
    ✅ 12 months of meeting retention

  • Yes. MIA can integrate with CRM platforms, project management systems and operational workflows so meeting intelligence can drive follow-up actions and business processes. This helps organisations improve efficiency, automate administrative tasks and connect meeting outcomes directly with customer engagement, sales activity and operational management.

  • MIA preserves meeting history, customer discussions, decisions and action items within a searchable organisational system. This helps teams maintain continuity, accelerate onboarding and reduce knowledge loss when employees change roles or leave the organisation. Staff can quickly access historical context without relying on individual employees or disconnected records.

  • MIA supports enterprise governance through controlled storage policies, configurable retention settings, secure access management and auditability features. Organisations can manage how meeting intelligence is captured, stored and accessed while supporting internal governance and regulatory requirements. This helps businesses maintain greater control over sensitive meeting conversations and operational knowledge.

  • Unlike third-party apps, NetTranslate integrates directly into your existing communication platforms, eliminating delays and delivering seamless conversations without switching between tools.

  • Yes! NetTranslate provides instant translation for both voice calls and text-based conversations in a wide range of languages.

  • No significant delay—our network-level integration ensures that translations happen within 1-2 seconds for uninterrupted conversations.

  • NetTranslate supports over 70 spoken languages and more than 100 written languages, including English, Spanish, French, Mandarin, Arabic, Russian, Japanese, and many more.

  • Absolutely. NetTranslate uses end-to-end encryption and does not store conversation data. It also supports optional transcription for compliance with GDPR and other regulations.

  • Yes! Whether you're a startup or a large enterprise, our solution scales to handle high volumes and adapts to your growing needs.

Terms & Conditions Privacy Policy Toll Fraud Risk Mitigation

Britannic Technologies, Merrow Business Park, Guildford, Surrey, GU4 7WA
2025. Copyright © Britannic Technologies 2016-2025 | Company No. 2097097 | VAT No. 529 1677 22

  • Markets
    • Housing
    • Legal
    • Insurance
    • Finance
    • Professional Services
    • Local Government
    • Higher Education
    • Charity
    • Hospitality
    • Healthcare
  • What we do
    • Managed Services
    • Customer Experience & Engagement
    • Cloud & Connectivity
    • Unified Communications
    • Digital Transformation
    • Products & Solutions
  • Britannic
    • About
    • Events
    • Careers
    • People
    • How we work
    • Contact
    • Britannic Carbon Neutral Plan
  • Insights
    • Case Studies
    • Success Stories
    • Blog
    • Resources
    • Videos
  • Contact Us
CZone Login