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By moving faxing into email, NetXFax eliminates the costs of fax machines, toner, paper, maintenance and dedicated phone lines. It also reduces wasted staff time, making faxing more efficient.
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Yes. Because NetXFax is email-based, staff can send and receive faxes from anywhere with internet access. This makes it ideal for remote or hybrid workforces.
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Yes. NetXFax supports international coverage, so you can fax documents across borders with the same reliability and security as domestic transmissions.
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NetXFax automatically retries up to three times. This ensures reliable delivery without staff having to manually resend documents.
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Yes. Fax remains a legally recognised method of communication in many industries. NetXFax modernises the process without losing compliance, making it suitable for sectors such as legal, healthcare and financial services.
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INBOX Enterprise is an automation platform that captures customer interactions across email, SMS, WhatsApp and social channels, turning them into coordinated workflows. It connects systems, automates tasks and delivers seamless end-to-end customer journeys.
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INBOX Enterprise ingests every customer interaction, identifies the intent using business rules, and automatically routes it to the right team or system. It then executes the next action — whether that’s sending an update, triggering a refund or escalating a complaint — all without manual intervention.
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INBOX automates and manages emails and digital messages within a single channel. INBOX Enterprise expands that capability across all communication channels — including SMS, social and WhatsApp — and adds workflow automation, integration, and analytics to create true omnichannel customer journeys.
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It eliminates manual tasks by automating acknowledgements, updates, and routing. This ensures faster responses, fewer errors and greater consistency across every customer touchpoint — helping teams deliver more in less time.
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Yes. INBOX Enterprise connects seamlessly to your CRM, ERP, contact centre and ticketing platforms. Data flows automatically between systems, ensuring agents always have the latest customer information in real time.
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