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FAQs

If you have any questions that we haven’t covered here, please contact us and we’ll do the best we can to answer them.

  • Calabrio ONE is used by contact centre leaders, workforce planners, quality teams, operations managers and CX leaders who need visibility and control over performance and experience.

  • Fortinet is a global cybersecurity provider offering network, endpoint and access security solutions. Its products are designed to protect users, devices, networks and data from cyber threats across on-premise, cloud and hybrid environments.

  • Fortinet packages combine core security technologies such as firewalls, wireless access, switching, endpoint protection and identity management. Together, they provide layered protection across the network, users and devices.

  • Britannic offers FortiGate, FortiAP, FortiAuthenticator, FortiManager, FortiClient and FortiSwitch. These products can be used individually or together to deliver end-to-end security.

  • FortiGate is a next-generation firewall that protects networks from cyber threats and unauthorised access. It controls traffic, blocks malicious activity and secures connections between users, applications and the internet.

  • FortiAP provides secure wireless access for users and devices. It delivers reliable Wi-Fi while protecting the network from rogue access points and wireless threats.

  • FortiAuthenticator is an identity and access management solution. It verifies user identity using methods such as multi-factor authentication and single sign-on to prevent unauthorised access.

  • FortiManager is a centralised management platform for Fortinet devices. It allows organisations to manage policies, updates and configurations from one place.

  • FortiClient is an endpoint security solution that protects laptops, desktops and mobile devices. It combines malware protection with secure remote access for hybrid and remote working.

  • FortiSwitch is a secure network switch that connects wired devices while enforcing security at the network edge. It helps control access and segment traffic to reduce risk.

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