FAQs

Unlimited Cellular Backup includes unlimited data, subject to a fair usage policy. This gives organisations a predictable backup connectivity model without selecting a fixed monthly data allowance.

Unlimited Cellular Backup is designed for rapid deployment. It can be supplied with pre-configured hardware, helping organisations add backup connectivity without major cabling, site work or network redesign.

Unlimited Cellular Backup does not require a full network redesign. It is installed alongside the existing fixed connection and provides a backup connectivity path without changing normal workflows.

Unlimited Cellular Backup can be monitored and managed through the IoT Portal. This provides visibility, diagnostics, usage information and alerts across deployed connections.

Cellular backup is important because many organisations depend on one fixed-line connection for critical systems. Unlimited Cellular Backup adds a separate mobile path, reducing the risk of one connection issue disrupting wider operations.

PSTN Assure is a managed continuity solution that helps organisations keep critical PSTN-dependent services operating throughout the UK PSTN switch-off. Using Metallic Path Facility (MPF), it maintains copper connectivity for services such as alarms, lift emergency phones and payment terminals, giving organisations time to plan long-term migration without disrupting business operations.

The UK's Public Switched Telephone Network (PSTN) is being retired because it relies on ageing copper infrastructure that is becoming increasingly difficult to maintain. The network is being replaced with modern IP-based services, requiring organisations to identify and migrate any business-critical services that still depend on traditional phone lines.

The UK PSTN switch-off is scheduled to be completed by January 2027. As services are withdrawn across the country, organisations should identify PSTN-dependent systems well in advance. Early planning helps reduce operational risk, avoid unexpected service failures and ensure critical business infrastructure continues operating throughout the migration.

PSTN Assure uses Metallic Path Facility (MPF) to maintain the underlying copper connection required by many legacy business services. This allows organisations to continue operating critical infrastructure after the PSTN switch-off while providing valuable time to assess, prioritise and complete long-term migration programmes.

Metallic Path Facility (MPF) is a copper-line service that allows certain PSTN-dependent systems to continue operating after the UK PSTN switch-off. It provides a transitional solution for organisations that are not yet ready to replace critical services, helping reduce operational risk while longer-term migration plans are completed.