FAQs

PSTN Assure supports many critical services that still rely on copper phone lines, including lift emergency phones, alarm systems, payment terminals, door entry systems, building management systems and other operational infrastructure. This helps organisations maintain essential services while planning future migration to IP-based technologies.

Not immediately. PSTN Assure allows many existing PSTN-dependent services to continue operating without immediate replacement. This reduces disruption, protects previous investments and gives organisations additional time to assess infrastructure, prioritise upgrades and develop a strategic migration plan rather than rushing expensive replacement projects.

Many organisations are unaware that critical operational systems still depend on PSTN connectivity. Services such as alarms, lifts, payment terminals and building management systems often remain hidden dependencies. A professional assessment can identify these services and help organisations plan appropriate continuity or migration strategies before the switch-off.

Yes. PSTN Assure is suitable for organisations operating across multiple locations. Whether managing offices, retail sites, healthcare facilities or public sector estates, the solution can provide consistent PSTN continuity while supporting phased migration programmes across distributed business environments.

PSTN Assure is designed to minimise operational disruption during deployment. Migration activities are carefully planned to help maintain business continuity while critical services remain available. The exact implementation approach depends on each organisation's infrastructure, operational requirements and the services being protected.

No. PSTN Assure is designed as a transitional continuity solution rather than a permanent replacement for modern communications infrastructure. It enables organisations to reduce switch-off risk while creating the time needed to assess, prioritise and migrate critical services to long-term IP-based alternatives.

The cost of PSTN Assure depends on the number of services, locations and infrastructure requiring protection. Rather than replacing every PSTN-dependent system immediately, organisations can spread migration costs over time, reducing financial pressure while maintaining business continuity throughout the UK PSTN transition.

Replacing every PSTN-dependent service at once can be expensive, disruptive and difficult to manage. PSTN Assure reduces operational risk by maintaining critical services while organisations develop phased migration plans. This provides greater flexibility, protects existing investments and enables more strategic decision-making during the UK PSTN transition.

Britannic provides a fully managed approach to PSTN continuity, helping organisations identify hidden PSTN dependencies, implement continuity measures and plan long-term migration strategies. With expertise in business communications and critical infrastructure, Britannic helps reduce operational risk while ensuring organisations are prepared for the UK PSTN switch-off.

Unified Communications as a Service, or UCaaS, delivers voice, video, messaging, meetings and collaboration through cloud-based platforms. It reduces the need for organisations to manage all underlying communications infrastructure while supporting users across locations and devices.